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Candice, Since leaving this review we have been working hard to progress your case. COVID has made things diffucult. This is not an excuse. Just a reality. We have advanced quite a bit, but still have more to do. I hope that when we conclude your case you will reconsider the rating you posted. I am not always perfect, but I do take seriously your comments. My goal is to earn a better ranking from you by the time your case concludes. Andrew Kryder Feel free to email me personally.
1649547014
1
I was in a car accident in May 2020. I reached out and opened a case in July 2020. This law group and the attorney never reached out after the initial call. I had to reach out and when I did was treated like I was bothering them. My last email was May of 2021 and was told we are still working on it. I just found out the atty I was talking to left. It is September 2021. I have not heard anything from them. I try to call and get told I am going to voicemail that is full and then hangs up on me. They received money from my insurance company early on and have had that money for over a year. I at this point think, I will never even see that money let alone anything from my case.
Mr. Young, Did you potentially leave this review on the wrong site? We do not have your name in our case management system. Moreover, I reviewed our call logs for the last year and your name does not appear. Also, we show now email communications from you. If you would like to email me your phone number [email protected] I can try to help you find the correct firm or perhaps help you with your situation. If you discover your mistake I would appreciate it if you would remove or modify your comments Andrew Kryder
1640280770
1
Very bad experience: kryder llc staff would not give me an answer and hang up the phone. Bad attitude: the staff would leave and they keep passing my case to a different person and would never answer me. My car accident was 8 months ago and no word from no one yet. I am totally frustrated with their services :)
Hi Mr. King, I am glad we were able to talk things through and resolve your concerns. After our conversation I think we both agree the insurance company is the bad guy here. I know you are frustrated with the insurance company and you are venting that frustration. It happens. I am glad we are good going forward.
1640030006
1
Horrible never call anybody never calls anybody will hold your case for 3 years without doing anything all they do is nothing and get free money go else where
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