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Murdoch's Ranch & Home Supply
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Murdoch's Ranch & Home Supply reviews

Information about Murdoch's Ranch & Home Supply

1525 reviews
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Adine Moser
Thank you for choosing Murdoch's!
Our only disappointment was that they were out of whatever went for this time. It's a beautiful nature and everyone was very nice.
Be careful here! Go to Fort Collins Murdoch’s instead! Ran in and bought a white Yeti, thinking it was a cooler, but when I got down the road I realized it was just a white Yeti brand box, not a cooler. No big deal. I came back the following day, intending to exchange it for an actual Yeti cooler. However, as I was examining the coolers, a rather rude staff member Tammy approached me in the coolers and insisted the Yeti wasn't in a condition to be returned. She said go sell it on the internet. No need to get nasty like that. I was very surprised– I'd just bought it the previous day, it sat in a unused in a new SUV (not even a truck). I had clearly not used it. It had gone from Murdoch’s out to the vehicle and back. It still had the tags on it. Not even 24 hours had passed. This is my first negative experience with Murdoch's, and it was a doozy. The customer service was shockingly bad. It's a shame, considering Murdoch’s is such a nice store. I genuinely prefer supporting local businesses, but if Murdoch’s Greeley wants to let their managers treat customers like that, we can just buy a Yeti cooler and all of our other supplies somewhere else. Imagine if this was not just a $250 item, but a big ticket invoice. Murdoch’s Greeley, I though much better of y’all and am very disappointed. I really hope this was an isolated incident of a manager having a bad day and taking it out on a customer. Went to Fort Collins Murdoch’s and a polite professional manager made it right. So we bought an actual cooler there. Had to drive all the way to Fort Collins but that is okay because I got to discover the Fort Collins Murdoch’s. I will shop there now rather than the Greeley Murdoch’s. It is twice as big and very nice. Most importantly they have good customer service. The manger was professional, friendly and helpful.