Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
Control your image
It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Loyal customers
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
Building trust
79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
Product reviews
Collect positive product reviews from customers for your e-commerce brand's online store and increase sales and SEO
Hi Gabe Ortiz, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. We are actively investigating.
1626204471
1
Uncomfortable experience with 2 sales reps as my team and I were in the discovery stages of a content management and reputation enhancer. We especially didn't appreciate the sales rep saying "ret****d" and "my pants are down... we're showing you everything" when trying to make the sale. Fantastic software, just didn't meet our needs. But were immediately turned off by these encounters. WILL NOT follow through with this company. Hopefully not all of the sales reps are this disgusting.
Hi Rick Robertson, we appreciate your honest feedback, as we are always looking for ways to improve.We truly value our partnership with Autonation as it is one that has helped us grow tremendously. I encourage you to reach out to your CSM to learn how we are actively working to help!
1634688381
1
They do not count towards our CSI rating so I'm not sure why we have them!
We're so happy to hear that you're enjoying your experience with Reputation.com and Ivette. We'll pass along the positive praises to her and her Director! -Erin, Community Manager
1538684242
4
I have been working with Ivette for about a month now and she has been nothing but amazing! We have ran into a few snags while getting set up and incorporating Reputation into our Self-Storage software but Ivette has found a solution for every step of the way.
Hi Riley Torrence, thank you so much for your positive comments about Reputation! We appreciate you taking the time to share your experience. Have a wonderful day!
1645035031
5
My company has been using Reputation and I couldn't speak more highly about my experience. They are quick to respond to any bugs or issues and make my work day so much easier!
6 In 1 Wireless Bluetooth Selfie Stick. I ordered a selfie stick with a light. All in $28.25 USD. First, it it wasn't shipped by the time I was supposed to RECEIVE it, so I emailed and they sent it. Fine. Then it ARRIVED BROKEN. I recorded and sent 2 different videos of the broken item and, 19 emails later, they still REFUSE to refund my purchase or send me a new one. They offered me $5 and just keep saying: "I'm very sorry, but I have tried my best to compensate you. If the amount is too much, it may cause trouble to my work. I hope you can forgive me." Um, WHAT?! This is fraud. Do not buy from this site.
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