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I just went into the store on Black Friday. I went in to try on a pair of boots. I wasnt greeted or helped. In fact, the sales associate, a young girl, was standing on her phone with such a sour face. I took it upon myself to take the shoes I wanted to try off the display and try them on. She clearly saw I needed help, but I wasnt offered help. After trying on the shoes by helping myself, they didnt work out. Instead of asking if I needed a different size she simply said are you done with these? To put it simply, this chick was a major b****. I am appalled at how poor the customer service was, or should I say the complete lack of customer service. A simple hello and can I help you wouldve sufficed. Glad I didnt give this chick a sale.