Frame-store reviews

1623619568

Parker Moss

google

4

6/13/21 - My first time here, forgot here name but the Asian-American lady was awesome! Really good customer service, made me feel comfortable and at home

1614272696

Robbie O'Donnell

google

5

great store with covid-19 protocols in place and a very knowledge young man who was very helpful and knows their products very well, excellent customer service!

1606518501

Sofia Mantas

google

1

I just went into the store on Black Friday. I went in to try on a pair of boots. I wasnt greeted or helped. In fact, the sales associate, a young girl, was standing on her phone with such a sour face. I took it upon myself to take the shoes I wanted to try off the display and try them on. She clearly saw I needed help, but I wasnt offered help. After trying on the shoes by helping myself, they didnt work out. Instead of asking if I needed a different size she simply said are you done with these? To put it simply, this chick was a major b****. I am appalled at how poor the customer service was, or should I say the complete lack of customer service. A simple hello and can I help you wouldve sufficed. Glad I didnt give this chick a sale.

1583429371

Fran Suey

google

2

Absolutely love the brand, but this location has terrible customer service.

1583006516

Kat Calonatry

google

5

Beautiful location with incredible customer service! So luxurious for such an awesome price point