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Quick Lane Tire & Auto Center
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Quick Lane Tire & Auto Center reviews
Information about Quick Lane Tire & Auto Center
3,82
85 reviews
The opinions come from external websites
Last update: 10.06.2022
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See example1624681975
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURxc09xQVVnEAE!2m1!1s0x0:0x4811153e9794fedd!3m1!1s2@1:CIHM0ogKEICAgIDqsOqAUg%7CCgwI99vahgYQgKyDggI%7C?hl=en-US
Alfredo Lezama
google
https://www.google.com/maps/place/?q=place_id:ChIJXa7bcSDE2YgR3f6Ulz4VEUg
1
I took my truck for a oil change, and to add air to the back tires, when I got my truck I got billed for the works whic included oil change,tire rotation, brake inspection etc. When I got my truck back the tires never got rotated becsuse I still had the message that said that the back tires needed air. So I got billed for something they never did.
1576697831
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURNOU5iMVFREAE!2m1!1s0x0:0x4811153e9794fedd!3m1!1s2@1:CIHM0ogKEICAgIDM9Nb1QQ%7CCgsI5__p7wUQiL2YOw%7C?hl=en-US
Ernesto Guerra
google
https://www.google.com/maps/place/?q=place_id:ChIJXa7bcSDE2YgR3f6Ulz4VEUg
1
The most horrible service I ever had!! I left my truck (F-150) expecting to receive the best quality service at a Ford service department. And everything came out to be the opposite. After a all week apparently doing a diagnostic, They call me affirming my maintenance plan is no longer available, I end up going to the dealership and paying the balance due the funny thing is that I saw the service manager whispering with the other guy and acting suspicious , after I called ford and find out my maintenance plan is working perfectly. They gave me a refund, and the service manager told me that if Im so smart why dont I do the maintenance myself!! NO RESPECT FOR CUSTOMERS
1563406636
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNVeEozM1NREAE!2m1!1s0x0:0x4811153e9794fedd!3m1!1s2@1:CIHM0ogKEICAgICUxJ33SQ%7CCgwIrOK-6QUQiN71vwE%7C?hl=en-US
Sandra Fabian
google
https://www.google.com/maps/place/?q=place_id:ChIJXa7bcSDE2YgR3f6Ulz4VEUg
4
They called me and took care of part 1 of my problem.
1578167203
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURNMmUyQzRBRRAB!2m1!1s0x0:0x4811153e9794fedd!3m1!1s2@1:CIHM0ogKEICAgIDM2e2C4AE%7CCgwIo9fD8AUQ8Nns7QE%7C?hl=en-US
OTTO DE LOS SANTOS
google
https://www.google.com/maps/place/?q=place_id:ChIJXa7bcSDE2YgR3f6Ulz4VEUg
5
The experience was great and also customer friendly.
1583439578
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURzX3NiVzVnRRAB!2m1!1s0x0:0x4811153e9794fedd!3m1!1s2@1:CIHM0ogKEICAgIDs_sbW5gE%7CCgwI2r2F8wUQwIyTkgM%7C?hl=en-US
orlan do
google
https://www.google.com/maps/place/?q=place_id:ChIJXa7bcSDE2YgR3f6Ulz4VEUg
1
Service Advisor was Frank Granda, he was so unprofessional and told me lie after lie. I had an appointment at 8am He came up to me as I was sitting down inside the building and waiting to be picked up and told me the coupons were rebates, I said rebates?! He kept acting sketchy and grabbing his glasses and I was wondering why did he come over here behaving like this? Did he assume that because Im black I dont know how to read? When I went home I called him to complain, and then asked him when is my car going to be ready to pick up... He said NOON, I asked, "12-1" he said yeah, come between 12-1, he complained to me that I had a "long list" of things they had to check which is why it takes such a long time.... I thought checking all of those things were standard for every car there. When it was time my father came with me back to Quick Lane of Ford of Kendall, he said that the car wasnt done and that he NEVER told me to come back at noon. By this time I was angry and fussing him out, he told me my car wouldnt be ready that day. They would hold my car, doing nothing... Whats the point of having my car? Did you know the manager, William Hallstorm sat in his office the whole time hearing me yelling and never came out once to ask whats wrong? I've seen this before, the manager doesnt have a backbone and is scared of the people he work with which is why he doesnt correct them. He hides because he thinks out of sight out of mind, he wasnt out of my mind. Alls I know is that if this were ME WORKING at my old customer service job then I would have lost my job the same day. I have no idea why people at this place play that, maybe they related or they got bribes on each other... I have no idea. The only good thing was this one woman which I didnt get the name of, she has the back office next to the cashier and she went out of her way just to get me to the manager. Did you know that instead of bringing himself out to speak to me he had that poor girl to walk back to me and said he'll speak to me later. In the end I said NVM and went to Pepboys.