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Bella Eye Care Optometry
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Bella Eye Care Optometry reviews
Information about Bella Eye Care Optometry
4,77
100 reviews
The opinions come from external websites
Last update: 08.06.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURXa1p2UWFBEAE!2m1!1s0x0:0x38c51220b6708c6d!3m1!1s2@1:CIHM0ogKEICAgIDWkZvQaA%7CCgsI6uj-kQYQoKzRKQ%7C?hl=en-US
Bridget Stevenson
google
https://www.google.com/maps/place/?q=place_id:ChIJLd4A7Vq-j4ARbYxwtiASxTg
Hi Bridget, We are still the bella you know and love! We all have bad days. And hopefully your encounter with us next time is better.
1649345627
1
After today, I have to review Bella Eye Care. That staff had a very dry attitude and made me feel like I had to ask "Is this still Bella??" Roxanne was very cold towards me, her energy was not like I'm used to when coming for services. I'm never going to schedule weekend appointments in the future.
1648082161
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURXOXBlRmhnRRAB!2m1!1s0x0:0x38c51220b6708c6d!3m1!1s2@1:CIHM0ogKEICAgIDW9peFhgE%7CCgwI8fnukQYQsNTelQI%7C?hl=en-US
nikhilesh singh Tak
google
https://www.google.com/maps/place/?q=place_id:ChIJLd4A7Vq-j4ARbYxwtiASxTg
Some sporty brands give us soft branded cases as their swag case for their sunglasses, to be more functional or portable. They dont create hard cases for their sun wear, its a branding thing, and totally out of our control. This happens to be the brand you purchased. If youd like a hard shell case, we have some with our Bella branding on it, I can give you one case, my compliments. Dr Nguyen
1648083357
3
All their services are good. But I am taking away 2 stars because I got sun glasses for me and my wife and they gave them in cloth case instead of a proper case.
1651874331
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQycEpfd0pnEAE!2m1!1s0x0:0x38c51220b6708c6d!3m1!1s2@1:CIHM0ogKEICAgID2pJ_wJg%7CCgsIm7TWkwYQyPHWXw%7C?hl=en-US
Desirea Ortega
google
https://www.google.com/maps/place/?q=place_id:ChIJLd4A7Vq-j4ARbYxwtiASxTg
5
The customer service is wonderful. My children enjoyed their first visit here. I am thankful to have found this business.
1605647277
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNpNThiMURREAE!2m1!1s0x0:0x38c51220b6708c6d!3m1!1s2@1:CIHM0ogKEICAgICi58b1DQ%7CCgwIrffQ_QUQsJ-5xgE%7C?hl=en-US
Jess Canchola
google
https://www.google.com/maps/place/?q=place_id:ChIJLd4A7Vq-j4ARbYxwtiASxTg
5
I had an AWESOME experience at Bella Eye Care! The staff was super friendly and knowledgeable and also very diligent about COVID precautions. Additionally, I really appreciated how transparent they were with pricing. Definitely recommend!
1652201100
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQyMG9EQV93RRAB!2m1!1s0x0:0x38c51220b6708c6d!3m1!1s2@1:CIHM0ogKEICAgID20oDA_wE%7CCgwIjK3qkwYQwIiJ-gI%7C?hl=en-US
Arpit Kumar
google
https://www.google.com/maps/place/?q=place_id:ChIJLd4A7Vq-j4ARbYxwtiASxTg
Hi Arpit, We strive for our patients to love their eyewear and our service, and I'm sorry you felt this way about your visit. All of our doctors are multilingual and are able to communicate with the broad spectrum of patients we take care of. We are unable control the lab and insurance processing time, and the end of the year tends to have an even longer turn around time, and we would not have quoted you 7 days. Generally the brand of sunglasses you chose are pretty quick! When we choose a higher end brand name frames and lenses it comes with an out of pocket expense, as is true with any industry. We fully stand behind the quality of the product you purchased. We wish your family the best of luck in finding another eye care provider. Dr. Judy Nguyen
1652205555
1
One of the worst experience in my 10yrs living in bay area. First of all the doctor couldn't speak proper english (so it was hard to explain the needs). She kept on saying, "you ok, you ok". Then I went for opting for a sunglass with my prescription glasses. All the frame were worthless cheap plastic quality which were covered in insurance. The ones in lock & key in the corner were all $150-200 higher than the amount insurance will cover. Even then I was okay - paid everything, got it all done. I was told to pick it up in a 7 days, but after calling, they said it is taking time. The next day I got a call, that there is a billing error and $70 would be added. Already I paid like $420 (including $150 from insurance coverage). It all felt like cheating and because it was end of 2021 December and now going again means might not able to use the coverage option. I was referenced by someone in our community and hence we went, but please avoid this place.