Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
Control your image
It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Loyal customers
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
Building trust
79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
Hi Jenny, I am so sorry about the difficulties regarding returning your shoes. We appreciate your honest feedback, and we will definitely be addressing this to make it easier for yourself and future customers. We hope you'll give Lucky Feet Shoes another chance to exceed all your expectations and help you find shoes that will make your feet feel great.
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Ive had much difficulty returning shoes that I purchased 3 weeks ago. When I bought them I was told that if they didnt work out, I could return them within 30 days. They have made my feet numb each time Ive worn them. The store will not allow me to return them due to the fact that I threw away the box. The manufacturer will allow a return but now Im forced to pay $15 in shipping so these ended up being very expensive tennis shoes. Disappointed.