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I placed an order for some shirt and received them at agreed price. I ordered a few more of the same shirt and when I was contacted by Christian to pick them up I was told the price had almost doubled since I didnt order as many shirts. I understand that but I was NOT informed prior to placing the second order. I couldnt pick them up as they were too expensive.. I received a call months later asking if I would like to buy the shirts at a lower cost. I asked him how much and he interrupted me saying actually you didnt respond to my last email so Im going to just throw them out and hung up on me.. Would NOT recommend Carolina Screen Printers to anyone!!!
Had a horrible experience. The rep Christian was to meet with me and a client for a huge order of stickers ( minimum of $6000 to $8000) I called when he was late. He said he sent me an e mail that he has not had time to get the proposal together ( he had over 5 business days) and that he was "stretched" today so he needs to re-shedule. First why didnt he call me to make sure I received his message? He said he did not have my number but from day one ( and I hope any good sales rep ) he had it. While price point is always a concern , customer service is always first and if you want customer service I would NOT recommend Carolina Screen Printing.
We order branded shirts and hats regularly for our company and our orders are always completed quickly and to our specifications. We highly recommend Carolina Screen Printers!
Thank you so much for the kind words. As the General Manager it so warms my heart when a customer experiences from our team members those key values that we built this company own 20 years ago. We so appreciate you sharing that with us. Thank you for the business and the confidence in CSP.
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5
Carolina Screen Printers is the best! I keep going back and getting orders from them because their customer service honesty could not be any better. They are so quick to respond and will do whatever you need to make your order perfect!
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