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Salesman lied to my wife and lost the majority of her data when upgrading her iPhone. Either he was incompetent and lied claiming he knew what he was doing, or he knew what he was doing and wanted to rush her out of the store. Classless workers throughout the store. Avoid the Beverly center location if at all possible.
spectrum employees are trained to waste as much of your time as possible. sat around for 45 minutes in a completely empty store with 3 employees working who refused to help until the 2 people ahead of me showed up. they never did so I left.