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We're very sorry to hear about this, Tesh, and appreciate you taking the time to share your feedback with our team. We take our guests' opinions to heart and would love for you to share more information with us at www.nbclistens.smg.com so we can make sure your concern is properly addressed. -Nothing Bundt Cakes Guest Services
1559148522
3
I love their cakes because they are ALWAYS top quality and fresh. My low rating is for the customer service. One lady was nice but the other held the line up with these two guys who came in there and obviously did not know what they wanted. Instead of her giving them a menu and having them step to the side to review it, she stood there fraternizing with these guys, in Spanish, and the line continued to grow until it was pretty much out the door. That is so frustrating for the customers in line who already know what they would like to purchase. There was a lady in front of me, in that same line and when it was her turn, the girl just turned around and walked off. She never said one moment please or I will be right with you. Nothing! That is so completely rude and that caused the lady to walk out of the store. I dont understand why these establishments do not train their workers to tell the customers in line they will be with them shortly. You would think basic etiquette is something that they teach their staff, but obviously they do not.
Nothing says JOY like one of our Bundt Cakes! - Nothing Bundt Cakes Care Team
1649198254
5
Consistent good quality cakes, definitely a quality product and unique to take to events and get togethers for an impressive entry. Definitely give them a chance to impress you.
Hi, Danielle! Thank you for taking the time to share your feedback. We are sorry to hear that you didn't have the best experience in our bakery. Were always looking for ways to improve and better serve our Guests and we appreciate you bringing this to our attention! - Nothing Bundt Cakes Care Team
1640121799
3
I typically love this place. But its sad when you cant order the flavors that you want in the bundtinis. I was told I can only order the two assortments they make available. Took my business elsewhere where I can get what my party guests want and NOT what Im told to order. Very disappointing.
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