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We're very sorry to hear about this, Sergio, and appreciate you taking the time to share your feedback with our team. We take our guests' opinions to heart and would love for you to share this information with us at www.nbclistens.smg.com so we can make sure your concern is properly addressed. Nothing Bundt Cakes Care Team
Check your Buntinnis! Picked up a order for my nephews graduation, when we opened the box they were damaged as if the box was bumped. Luckily I purchased a second order at the store to add to my sisters initial order. We were able to take pictures with the second order, but if I hadnt purchased more we wouldve not been able to take picture. Management, encourage your employees to check the orders one last time before they leave the store or if they accidentally bump a finished order have them check it. You may be ruining someones special occasion. Gentleman with the ear gages gave me great customer service.
Delicious cake and great customer service. I forgot to pick up my Saturday order and I received a call a few minutes before they closed and they waited for me 15 minutes after closing. I'm glad they did because I need the order for Sunday and they are closed that day.
Hi! We're sorry that this happened. Would you mind providing us with this information about this at www.nbclistens.smg.com so we can work to address your concern? Nothing Bundt Cakes Care Team
I would give neg 3 stars if possible. I had an order just placed earlier today and pick up was for 5:30. I receive a call at 5:15 asking if I would be picking up my order today???? Why wouldnt I? Why did I receive a call?? I wasn't late, my order was paid for again why? No explanation, Ashley was very rude and made me feel she wanted to close earlier than 6. If you don't need business that bad then I will never be back! Worst experience. And don't blame the pandemic as you were better during!!!!