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Polish
Swiss
The connaught
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The connaught reviews
Information about The connaught
4,49
642 reviews
The opinions come from external websites
Last update: 05.02.2024
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQ2ME1INjB3RRAB!2m1!1s0x0:0x49e84b69a8e29d72!3m1!1s2@1:CIHM0ogKEICAgID60MH60wE%7CCgwI18aXigYQ2IzQ4QI%7C?hl=en-US
Ljiljana Buvac
google
https://www.google.com/maps/place/?q=place_id:ChIJNdaqLSwFdkgRcp3iqGlL6Ek
Dear Ljiljana, I would like to start by thanking you for taking the time to write such an honest review about your meal with us. We feel extremely lucky to receive very encouraging and positive reviews, however we understand it’s impossible to please everyone and in this instance is really heartbreaking for the whole team to read that you didn’t enjoy your meal at all. We hope this experience will not taint your views on the Hotel and our colleagues at Jean George, Warm Regards, Mirko Benzo Restaurant Manager Hélène Darroze at The Connaught.
1633544561
2
Very disappointing food and overall experience. I really hope they are reading these reviews as I cannot fathom who in their right mind would award this restaurant 3 Michelin stars. From foul tasting consommé (which set the scene for rest of the dishes) to pushy waiter who was briefed to sell supplement charge dishes regardless whether or not you like them. I left half of my food on plate, tiny portions as they were. Come on I know restaurants have suffered during Covid, but haven’t we all? Summer tasting menu was dominated by turnip, it’s lovely if you are four legged. Will not recommend this place, will never come back. I love hotel and Jean George where I should have dined in hindsight.
1601223940
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURDcnRYZ3lRRRAB!2m1!1s0x0:0x49e84b69a8e29d72!3m1!1s2@1:CIHM0ogKEICAgIDCrtXgyQE%7CCgwIhPrC-wUQ0MbYmQM%7C?hl=en-US
Sonila Xhafa
google
https://www.google.com/maps/place/?q=place_id:ChIJNdaqLSwFdkgRcp3iqGlL6Ek
Dear Sonila Xhafa, Thank you for taking time to write your dining experience with us. I am more than happy to know that you enjoyed our services. I am disheartened to read that the cuisine did not met your expectations, please be assured that I have passed along your comments to the team. We shall of course strive to improve on each aspect you have mentioned. We hope to have you join us again in the future. Kindest regards, Mirko Benzo Restaurant Manager Hélène Darroze at The Connaught
1603121603
2
Overpriced!! Overrated!! We paid £1000 for 4 people which wouldn't have been a problem if we enjoyed the food. We were made to choose from a set menu of 5 or 7 courses,The Autumn Menu (instead we would have preferred to choose the starter, main and dessert from a wider menu selection ) Two out of 5 courses were fish and one meat (who would want to have fish and meat in the same time,you either have fish or meat from the start) the wagyu beef was nice but overpowered from aubergine and the dessert just a simple sponge served with armagnac drink on top and whipped cream,nothing special about it,disappointed!! I would give 5 star to the service and staff though
1552514982
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURvelAzVTBnRRAB!2m1!1s0x0:0x49e84b69a8e29d72!3m1!1s2@1:CIHM0ogKEICAgIDozP3U0gE%7CCgsIpv-l5AUQqJu-ew%7C?hl=en-US
Otilia Anton
google
https://www.google.com/maps/place/?q=place_id:ChIJNdaqLSwFdkgRcp3iqGlL6Ek
5
Excellent food and service. Great flavours.
1656664892
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURPNHFXSTJRRRAB!2m1!1s0x0:0x49e84b69a8e29d72!3m1!1s2@1:CIHM0ogKEICAgIDO4qWI2QE%7CCgwIvOb6lQYQoMKP_AI%7C?hl=en-US
Dolores McGowan
google
https://www.google.com/maps/place/?q=place_id:ChIJNdaqLSwFdkgRcp3iqGlL6Ek
Dear Dolores, Thank you for taking the time and sharing your experience with us! We are really grateful that you choose us to come celebrate your birthday and we are truly happy to read that you liked everything about it – we cannot wait to have you back! Next time you'd like to join us, feel free to email me directly at [email protected], I'll be delighted to personally look after your reservation, so we can thank you in person too! Warmest Regards Claudia Ferreres Guest Relations Manager Hélène Darroze at The Connaught
1661358075
5
We dined at lunchtime and had an incredible experience. The ambience was beautiful. The dishes were exquisite. The service was friendly and impeccable. Thank you to Helene Darroze and all the team.
1697612841
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUM1djh5LUl3EAE!2m1!1s0x0:0x49e84b69a8e29d72!3m1!1s2@1:CIHM0ogKEICAgIC5v8y-Iw%7CCgsIqYi-qQYQ4Ojfag%7C?hl=en-US
Stephanie
google
https://www.google.com/maps/place/?q=place_id:ChIJNdaqLSwFdkgRcp3iqGlL6Ek
Dear Stephanie, First of all thank you so much for joining us on Saturday with the rest of your family. We are truly sorry to hear that your experience didn’t meet your expectations. Regarding our drinks service, with a few expections, our cocktails are curated and prepared by the amazing team behind the Coburg Bar. Being a Saturday night, we were experiencing delays hence the reason why we inform you upfront to avoid disappointment, but since your party never had cocktails we hope this didn't affect you. We were informed prior to your dinner about your mother's intolerances and we have reconfirmed on the day, along with a few other unexpected preferences for others amongst the party to make sure you have the best experience possible and it’s never easy to read when our guests feel disappointed. Nevertheless, we remain at your disposal if you wish to contact us at [email protected] to review this in more detail. Best regards, Mirko Benzo General Manager Hélène Darroze at The Connaught
1697823181
3
“If you want anything other than a negroni it will take 15-25 min because the bar is full and that is where we get our drinks”. That was our first interaction with the service at Helene Darroze, and it stayed at about that level all night. My mother had indicated an intolerance to seeds (specifically "small hard things, including cucumber and tomato seeds"), but this wasn’t accounted for in any of the dishes. For example, she received an ice cream dish with strawberry compote, which visibly contained strawberry seeds. Another time she received a dish with pomegranate seeds. If they had a question about the scope of the intolerance they should have inquired, but it seemed more like they didn't even consider it. Overall the food was very good but not outstanding, and given a few “off” service issues, it did not live up to expectations or the price.