Dear KB, We are very sorry for your experience regarding getting a new key for your Honda. It was clearly our mistake on either misplacing it or possibly using it for another customer. Our Service Mgr, Tom K, will be calling to hopefully resolve things to your satisfaction. Again we are very sorry for the aggravation and inconvenience we caused you... and hopefully we can still work things out. Sincerely, Greg Norton, Owner
Gia Leven found us the car we were looking for at a good price. She did a great job having it ready around our schedule. South Hills Honda doesn't pressure you. It was positive experience and definitely would recommend them.
Dear BK, I cannot apologize enough for your recent experience. We certainly understand that you do not get a second chance for a good first impression, but I assure you that this is not how we normally do business. Should you choose to give us another chance, please contact our General Manager, Jason Stiffy @ 724 941-9100 and he will be happy to help and or answer any questions you may have. You will not be disappointed. Again our sincere apologies for your experience. Sincerely, Greg Norton, Owner
First time at this Dealership, walked all around the parking lot and inside the showroom and not one person came to wait on us or even speak to us. There was a man sitting eating at his desk and watched us walk around and didn't even acknowledge us. I would walk before I bought a car here.