Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
Control your image
It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Loyal customers
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
Building trust
79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
Product reviews
Collect positive product reviews from customers for your e-commerce brand's online store and increase sales and SEO
Thank you for your comments. We do not recognise your name and have not directly received any negative feedback regarding our services, please can you supply more details to [email protected] so we can investigate fully and resolve your issue satisfactorily?
1521044008
2
NPS were making custom boots for me as a designer. It took forever to hear back from them and they kept pricing up the cost of samples. After several tries the samples still did not meet spec. and they got simple things like the colour I'd asked for in my emails wrong. Waste of my time and money!!!
Dear Neil, at weekends we are only open 10-4pm Saturday and 11-4pm on Sundays so any call outside of these times would not be answered. We will get your duplicate order refunded asap for you. Any other issues please do call us this morning on 01933 664 207
1525079425
1
Ordered one pair of boots. Did not recieve confirmation. Found out they have duplicated the order so i have to now try to stop this. So annoyed as no one answers the phone
Dear Philip, I cannot find any emails linked to your name please could you confirm that you sent your email to [email protected] if not please could you forward your email to this address and it will be looked into asap.
1524573064
1
Bought some boots. One side had more eyelet holes than the other so sent an email and got no reply so emailed again and still nothing. I shall not be buying these boots again.
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