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Product reviews
Collect positive product reviews from customers for your e-commerce brand's online store and increase sales and SEO
Hi there Kirsty, thank you for your feedback - we are pleased to hear that you are enjoying your purchases and we do apologise for the delay in coming back to you regarding your car freshener refill. I have personally followed this up with our customer service team this morning, and I believe they are now in touch with you. Kind regards, Ashleigh & Burwood.
1618218248
3
Bought a fragrance lamp gift set for a friends birthday which was beautiful, I also ordered an air freshener for my car and got the free refill, my partner mentioned how nice it smelt so I ordered him one too, along with some other goodies. The free refill unfortunately did not arrive, so I emailed the company who said they would look into it, unfortunately they never got back to me, it's not the end of the world but I do think that the customer service could be improved when there's an issue.
Hi there Petra. We are sorry to hear that you have had an issue with your Scented Candle. I understand you have also been in touch with our customer operations team through our website - so one of them will come back to you to rectify the issue as soon as possible. Kind regards, Ashleigh & Burwood.
1641808704
1
Very disappointed with the 'fresh linen' candle. It doesn't have a throw whatsoever. I've tried it in different rooms including a small room with the door closed. There's no smell at all. Not to mention the tunneling. I bought two and was going to give one as a present, but I won't embarrass myself. Total waste of money. Fast delivery though, hence the one point.
Hi there Alison, thank you so much for your wonderful review - we are thrilled that you're happy with your purchases. We hope you are able to try our brand new scents for this spring/summer! Kind regards, A&B
1647591891
5
This Company has the best lamps and fragrances I have ever had at a great price, I love them, just ordered another fragrance. Thank you so much
Bought lots of products over several years. Always lovely fragrances. Good value and delivery is quick. Had reason to contact company recently by email . Dealt with promptly.
My husband got me a gift set for Christmas and I just loved it. When I finished the lamp liquid I got more but I have to admit they are not the same at all even if they're from the same company. The smell is very faint and goes away very fast. I also got a new stone for the lamp and it doesn't diffuse as well as the original one that came with the lamp. A third thing I thought I'd try is the reed liquid which was also pretty disappointing. I have two reed diffusers in my bathroom and there's no smell whatsoever. I guess I'll go back to the liquid I used before. The shipping was pretty fast.
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