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Hello Mike! We are sorry to hear about your experience. Our team prides itself on helping our patients to the best of our ability, and we always do our best to keep costs down. We would love to reach out and discuss this situation with you in detail, however we do not have a patient with the name "Mike Smith" on file, nor does this situation sound familiar to anyone on our staff. Please reach out to us at your earliest convenience - we would love to clear up any miscommunication that may be taking place here.
1624298236
1
Well the facility is top notch as it should be considering this is was the most expensive eye doctor I've ever been to. I paid cash for both pair of my glasses (one pair of glasses for computer work and one pair of bi-folds for up close reading and far-away viewing). Both pairs are so over-powered my eyes start to hurt within 5 minutes of wearing them. The bi-folds have their lens division line located so high I have to push the nose pads all the way up so the glasses sit lower so I can see over the bi-fold division line. Luckily, I still have my old computer glasses and my old bi-folds which work fine just a tad-bit old. Also, paid cash for my girlfriends bi-folds which She advises are also to strong. The entire adventure cost me well over $1200 cash and I'm so disappointed. Hopefully you'll have better luck.
Hey Marylee! Thank you for the kind words, it means a lot to hear that you enjoyed Dr. Gabby and our team here at GVC. We take all of our reviews very seriously, and we appreciate that you left this for us. Our goal is always to make sure everyone who enters our office feels comfortable and welcomed, like family. If you felt any sort of pressure from our team, we sincerely apologize. Our intention is not to sell, but to assist and serve! As for pricing, different lenses/frames can cost more or less than others based on a number of variables such as brand, insurance coverage, etc. We work with our patients to get what they need at a price point that works for their individual budgets. Typically when lenses and frames are purchased together, the price is higher than just one or the other. With that being said, we would love to make things right! We would welcome a conversation with you regarding your experience. Please give us a call if you are open to a discussion, we would love to hear from you. Wishing you the best of health!
1635953481
3
I went to Georgia Vision Center Today, Dr Gabby is Very Nice,The Service was Good! But its way to expensive! Even after insurance! She was Very Fast! Im not sure that she was accurate! I am going back To my Original Eye Doctor! He is Very Nice! I only went here Due to my Doctor Suggested Her! It was a total Waste of Time! They try to sell you Glasses you Dont need! My glasses are less then a year old! I only needed new Lenses! Thank you For your Services, just not For Us!!!
Hello V. BlackRiverFalls! We were disappointed to read this review, as one of our pillars as an office has always been to keep an extremely high level of respect. We respect our patients, staff, and all visitors who enter our doors. We, in turn, expect the same courtesy. While there may be differing opinions, our staff is highly trained, and here to help YOU! We are always prepared to answer any questions or concerns you may have regarding treatment, scheduling or payment. With that being said, we would be happy to address any miscommunications you think may have occurred here, and wish you nothing but the best!
1611612013
2
Hold on to your wallet. Staff was nice but found young eye doctor to be professionally polite but adamant that she knew better than I did with a product I have used successfully for 15 years. I just needed eye check and prescription update but she absolutely would not prescribe. Message is that she knew me better is 10 minutes than I know myself, which I consider quite arrogant. Total WASTE of $$$ since I went elsewhere and got the prescription easily since it is a great product that millions have used nicely. Worth the trip closer to Atlanta where they have enough customers to keep costs down yet be efficient. Definitely will not go back and wanted to let people know how they will be talked to and dealt with so they can have their eyes wide open (pardon the pun) about what they are getting themselves into. Rather typical, provincial small town nonsense.
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