Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
Control your image
It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Loyal customers
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
Building trust
79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
Product reviews
Collect positive product reviews from customers for your e-commerce brand's online store and increase sales and SEO
Hi Cherie, thank you for sharing your feedback. We are sorry to hear that your meal did not exceed your expectations. We do hope to serve you again and impress you with the food and service that our guests know and love.
1651861259
3
I ordered Chicken Parmesan and Steamed Broccoli. It was delivered within 35 minutes. The food was stone cold. Chicken Parm and pasta was so dry it was inedible. I've had the entree before and it had plenty of the sauce(s) to keep very moist. The fried chicken was darkly crusted and almost tasted burned. I'm sorry to say it was very much a disappointment
Hi Mike, We are sorry to hear that you didn't enjoy your dish. If you have any specific feedback, please share it with our team here: https://www.copelandsatlanta.com/contact-us/feedback. We do hope that you will return and try another one of the dishes our guests know and love.
Hi Peter! We are pleased to hear about your experience with us. Thank you for leaving us your feedback. We look forward to hosting you again in the near future.
1652293907
5
I hadn't been to one since living in Washington, DC. Biscuits are to die for. Red beans and rice with the catfish strips along with andoulolie sausage is to die for. Reminded me of my grandmas cooking since was from New Orleans.
Hi Deante! Thank you for sharing your feedback with us. We are pleased to hear you found our food and service to be good. We look forward to hosting you in the near future!
Hi, thank you for sharing your feedback. We would love to hear more about your experience so that we can ensure you have a wonderful experience in the future. Please share more information about your visit with us by visiting https://www.copelandsatlanta.com/contact-us/feedback/.
1653947822
3
Steak was really tough!
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