Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
Control your image
It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Loyal customers
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
Building trust
79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
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Your customer feedback profile can bring as much as 23% of traffic to your website.
One year ago I had Nevada Sign repair a large pole mounted sign for thousands of dollars. The sign had to come down and be rebuilt in their shop. Their first attempt to reinstall it was mounted crooked but I hadnt made their final payment yet.. I complained and they came back and re-welded it straight. One year later the sign broke free again and spun on the pole. I called them at least six times to have them repair it as the sign was at risk of falling down and injuring someone. The service manage never once bothered to return my calls. I started to email him and he twice responded making appointments to come out for which nobody showed up. I emailed him at least ten times more and there were never any further responses. Lastly I emailed the owner and explained the problem and he never bothered to respond either. AVOID THEM IF YOU EXPECT ANY SERVICE AFTER THEY GET PAID!!!