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I'm sorry, but we called and left a message at 11: 15 am Saturday morning to confirm the appointment. We never received a phone call back. Please give us a call, and we would be more then happy to assist you with your flooring needs. We apologize sincerely for the confusion. It is Monday March 29th. We have tried calling 2 more times this morning to get in touch with you. I might have the wrong contact number. Please call us. Our sincerer Apologies again.
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I had an appointment scheduled to have my home measured for new flooring and Galaxy Flooring never showed or called. I had to rearrange my work schedule for this appointment just for them not to show. I will take my business and money somewhere else.
Hello Margaret, I do apologize for the inconvenience and that our website did not mention that the lower level is not open to Customers at the moment. Our lower level showroom was flooded during Hurricane Ida and we have been busy trying to restore it and make it safe for the public. We know of many other local businesses that have been affected as well and we all are trying our best to recover. Please accept our apology and gives us a call at (203)693-2911 and we will provide you with a coupon that you will be able to use towards a future purchase as soon as we are done with the construction in Milford, for the inconvenience this has caused you. If you are in a hurry, our Newington location is open and has a wonderful selection of area rugs to choose from. Thank You, Vinny
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Husband and I were very excited to pick out a few rugs for our new apartment, and after confirming the posted hours on their Facebook and website, drove over an hour to the Milford showroom. Upon arrival, we were told the entire lower floor (where ALL the rugs are) was completely closed due to construction and the employee had no idea when it might be open again. However, there was nothing on their Facebook page (which seems very active) or store website that mentioned this! Had we known, we would have scheduled another day to go. Very disappointing, and we wont be making the trip again. If you want to buy a rug in Milford, I recommend calling to see if theyre actually even available.
Our experience with Galaxy Flooring overall was excellent. Edina and the installers exceeded our expectations with their professionalism and customer service. We walked into the store on a whim looking for carpet pricing on a snowy Saturday for a commercial project and now a long business relationship has been formed. This company comes highly recommended.
This is the place you want to do your flooring! Customer service is above & beyond! If you are looking for premium grades on carpet & flooring this is the place! They have many, many, carpets to choose from on location downstairs! But Bc I needed 15' width carpet I had to order or which was no problem. Ebener & Sarah & owner are very helpful. They also do kitchens!! I can't say enough about this place! Go there not Lowe's or Home depot for your flooring!
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