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Avancecare
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Avancecare reviews

Information about Avancecare

4,54
460 reviews
3

The opinions come from external websites

Last update: 10.11.2023

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See example
1697210904
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURwX3FqRFVREAE!2m1!1s0x0:0x9f07cc74b88379ce!3m1!1s2@1:CIHM0ogKEICAgIDp_qjDUQ%7CCgsImMSlqQYQ-ObFcg%7C?hl=en-US
Lewis Scaife
google
https://www.google.com/maps/place/?q=place_id:ChIJSSinDVvmrIkRznmDuHTMB58
Thank you for providing your feedback and letting us know about this issue, Lewis. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please call us at (919) 748-4990 and our team will be happy to discuss your concerns in depth. Yours in health, Avance Care Durham
1697209227
1
Edit: a copy/paste reply to a negative review, from a copy/paste healthcare provider: these words are so cheap. Believe the bad reviews. This revolving door of an establishment does not respect your time or money. Last year, Avance cancelled an appointment the day of, and then rescheduled me to a weekend visit. No problem - but then they charged me a surprise fee for a weekend appointment with a new doctor. The morning of the appt, the staff was late to open the door, and I waited with my doctor and other patients outside the building. After what was generously a 20 minute visit, I was billed for 45 mins. I opted then to look elsewhere for my next visit to a doctor. They'll also call your phone instead of replying via their patient portal messaging system, even if instructed otherwise, which is extremely inconvenient to those of us living in the 2020s. I'd rather eat a new patient fee somewhere else.
1634935832
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNHbkxTSmNBEAE!2m1!1s0x0:0x9f07cc74b88379ce!3m1!1s2@1:CIHM0ogKEICAgICGnLSJcA%7CCgwImMjMiwYQ8JGGmgE%7C?hl=en-US
Stacey Cunningham
google
https://www.google.com/maps/place/?q=place_id:ChIJSSinDVvmrIkRznmDuHTMB58
Thank you for taking the time to share your experience with us. We appreciate you trusting Avance Care with your primary care needs and look forward to serving you in the future. Yours in health, Avance Care - Durham
1634936822
5
I took my young son in today for an X-ray on his arm, he was very nervous about the whole experience walking in. The team at Avance Durham was warm and amazingly welcoming from the front desk all the way through checkout. The medical staff made sure to speak to him on his level and explain every part of the process. Bedside manner and patience is not always something you find, especially with the added stress medical professionals have during the pandemic, but this team went above and beyond to create an amazing experience. I can not recommend this facility enough!!!
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