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Jeremiah, I do apologize for our phones not be answered and messages not being returned in a timely manner. We are very short staffed at the moment and trying to do the best we can in these tuff times. I would be happy to meet with you in person at the store, please just ask for Dustin Skaggs and I will do my best to accommodate your needs. Thank you for your support and review. D. Skaggs
1632331683
3
Customer service is great. The main complaint I have is when you try and call the East Valley Store in Mesa, AZ, no one ever answers the phone and they do not return your calls when you leave a message. I would like to call and check on the status of uniform alterations before picking them up, as I could not get ahold of anyone and wasted a trip over there when they said it would not be ready for another day.
Britney, I do apologize for your disappointment in our order turn around time. During these times it has been very difficult to keep stuff in stock do to suppliers being shut down or short staffed. I would hope you understand in these times that we are doing the best we can and we appreciate your support and understanding. I will have my manager Sarah reach out to you shortly. D. Skaggs
1598300284
2
Store is clean- staff are friendly; however, take their estimated arrival date for any orders with a grain of salt. Three times now Ive purchased an item- most commonly a pair of pants- and they tell me up to 3 weeks to arrive. A month and a half later they still dont have my order and always blame the supplier. I dont know why I dont learn and adapt my expectations but Im pretty sure after this go around Ill be finding a new store to shop at.
Marvis, Thank you for the 5 Star review and kind words. We really appreciate your support. Stay safe. D. Skaggs
1602006101
5
When it comes to uniforms, quick alterations, or last minute items for work Skaggs is the place to go. With their quick service and friendly staff you can guarantee all your public safety needs will be met. Every experience at Skaggs has been an excellent encounter. From Mikaela to the amazing seamstress and tailor in the back of the house Skaggs is a one stop shop for all your Law enforcement needs. I would not go anywhere else.
Kenny, Thank you for the 5 stars and support. I will let Mikayla know of a job well done. D. Skaggs
1595898614
5
Ive recently began shopping at Skaggs and have been able to find everything that Ive needed - they have a large selection to choose from. The customer service is amazing and you dont feel like a regular shopper; Mikayla is awesome and wonderful to deal with! This is my new go to store! 27214
Buddy, I apologize for the unsatisfactory experience you had in my store. My management team and HR has talked with the employee and the situation has been addressed. We appreciate your support and business. D. Skaggs
1628540186
2
The female staff are great. I received very poor service from a young man yesterday around 3:30pm June 23, 2021. He treated me poorly because (I happened to be a Black Man). I contacted the main Skaggs Company in West Valley City, UT. The manager I spoke to has yet to return my call. This young man failed to provide adequate customer service, he demonstrated a very negative behavior towards me because of the color of my skin.
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