Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
Control your image
It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Loyal customers
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
Building trust
79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
Product reviews
Collect positive product reviews from customers for your e-commerce brand's online store and increase sales and SEO
Hey Linda! We are so sorry to hear that your experience with us was less than our best and we apologize for that. If we could get some more info from you about your order & the time that you came in we would like to get that refunded to you and add some points to your account for a free drink on your next visit. Please email us at [email protected] Again, we are so sorry! It means a lot for you to let us know this so that we can work with our staff and improve. Stay Clever!
1647633261
3
Good coffee, decently priced. The lady behind the counter was not very friendly though, I'm not sure she even said more than 3 words to us and we didn't get a thank you or come again. She just seemed to hate being there.
Rachel, we appreciate your commitment to keeping Clever Fox awesome! We've been working to improve behind the scenes and hope that you give us a shot again in the future! We know there are many options out there and we appreciate that you and your husband chose Clever Fox so many times in the past! We hate when customers have a bad experience with us, but we appreciate you being patient with us and giving us the benefit of the doubt while we were training new staff and getting back to the standard Clever Fox has held from the beginning. Thank you again Rachel and we hope we can win back those 5 stars in the future - it means a lot to our small business!
1650551372
2
Unfortunately my review is not very positive. The motto of this company is "Good, better best." In my experience they no longer continue to follow this motto. The coffee usually isn't great, the prices have gone up outrageously (especially considering the quality of the drinks), and the customer service isn't up to standard to what it uses to be(no offense meant) I hope this business improves. I really used to enjoy coming, and I appreciate their collaborations with non profits organizations, such as Wild Heart.
L S, the clever fox crew has voted and we think you should be a professional review wizard!!! You leave the BEST reviews!! Thank you so much for stopping by and helping to support Clever Fox - customers like you are what make us awesome!!
1651278010
5
Best coffee shop in town.. or even in a 30 mile radius.. great customer service, (shout out to Raven and Hannah), wonderful and kind workers they always greet you will a smile and a warm welcome and good bye, the place a clean environment, and the most amazing drinks no matter what you choose. We love the atmosphere, come in order sit, talk, visit, play a game of chess or tic tac toe while you wait. You can't beat the prices or the award program they have. Stop by and try something they have everything from coffee, tea, treats, soups, and other goodies you won't leave disappointed. Ps they even have a happy hour check them out!!
Hey Mirah, we would love to get some more information from you about your visit with us. We are always aiming for 5 star service at Clever Fox and it looks like we missed the mark big time when you came by. As a small business it helps us so much to get constructive feedback from our customers for how we can improve. I would love to chat with your further my office number is 9183412690 or you can email me at [email protected] - I look forward to speaking with you!
1647353131
2
At least the drinks tasted okay..
mdi-close
We use cookies to provide the best possible service.