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We are sorry you feel this way. We have tried hard to follow all of the Government guidelines regarding stopping the spread of COVID 19 so that we could reopen our high-street store, including hand sanitizing stations and social distancing around the store. This is to protect not only the public, but our staff as well. Our staff will be firm in implementing these regulations, which includes asking members of the public to follow the appropriate steps. May I kindly point out that all shops, including Go Outdoors, will ask you to do the same, so please bear this in mind each time you enter a retail premises. As of the 24th July you will also be required to wear a face mask in shops as well, so please don't be offended if asked to wear one. Again this is to help stop the spread of the Coronavirus. Regards The Bushcraft Store
1594814675
1
Good knife selection,rude arrogant staff,Ill go to go outdoors instead
I am sorry you feel that way but we dont make a point of automatically giving additional discounts on our range of products. I heard the conversation in question and the member of staff was certainly not rude. After repeated discount requests he was simply firm in stating the policy of the company. We offer great prices to begin with, usually under the manufacturers RRP, so do not offer discounts on already discounted products.
1637072011
1
Really rude. I politely asked if there was any discount available to be bluntly told no as I would only abuse a discount code. Ill look forward to giving my money to businesses that can be polite to potential customers.
Hi Pat. Thanks for taking the time to leave a great review. So glad to hear your orders turn up on time even thought youre in a remote location. Sounds idyllic. Happy to help in the future. Stay safe. The Bushcraft Store.
1618384760
5
recieved my items today look excellant quality but the speed of delivery exceptional obviously a good team of people at the bushcraft store others could learn THANKS AGAIN
Hi Leigh. Thanks for taking the time to leave us a great review. Sorry for the delay in acknowledging this.....slipped through the net. Glad you like the range of products and happy to see the service provided was to your liking. Many thanks and stay safe.
1627305142
5
Great products and customer service. Highly recommended.
Hi Scott. Thanks for taking the time to leave us a great review. As a small family business we pride ourselves in trying to provide a great service even in these trying times and its gratifying to get a review like this.
1594153072
5
Exceptional customer service went above and beyond to make sure I got what I needed. Excellent communication via email .
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