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I am so sorry that your experience was not satisfactory. We strive to make every visit the best visit. Please contact Danna at the store 770-419-1551 so we can learn more about how to make your next visit better.
1652271138
1
customer service was terrible. cashier was extremely rude. do not recommend.
Beth, I am so sorry that you have had this experience. We strive for quality ice cream and excellent service. If you could please contact Danna at the store 770-419-1551, we would love to know more about your situation so we can make it much better.
1652271486
1
I loved this place for so long i was willing to give them 3 chancesdont know if the freezers arent working or they have changed recipes, but the ice cream is so melted and freezer burned, it will not even stay in the conethree tries, three flavors, three missessad when something great becomes something you avoid
I'm so sorry you didn't have a 5 star experience at our store. We strive to make each and every visit for our customers a great experience. Please contact Danna or Kim at the store to talk about what we can do better.
1616599609
5
Edit: we went again tonight and serving size was back to what we had come to expect. Moving from 3 to 5 stars. Loved it! The ice cream is good, but the serving size has greatly deceased in the past year. If you've never been before, and aren't expecting so much more than you get, you will probably enjoy it.
I'm sorry you didn't have a 5 star experience at our store for this visit. We would love to make this up to you! Please contact Kim or Danna at the store and we can work together to remedy this. Thank you for being a customer!
1622641988
1
First time, last time. Perhaps it was this location, but we were very disappointed in the portion size and we definitely felt like we paid too much for what we got Flavor was a 50/50 split with the family - half liked their flavor (eclair brownie) and half wished they ordered something else (peanut butter cup sundae and s'mores). One scoop is literally - LITERALLY - 1/2 cup, sitting on top of the cone... Not even a little bit pushed into the cone. :( We'd rather drive 20-30 minutes out of the way to visit another shop.
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