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Laurel BMW of Westmont
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Laurel BMW of Westmont reviews
Information about Laurel BMW of Westmont
4,59
100 reviews
The opinions come from external websites
Last update: 08.06.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQydDRPVzVnRRAB!2m1!1s0x0:0x47957c600eeefc24!3m1!1s2@1:CIHM0ogKEICAgID2t4OW5gE%7CCgsIj_PFlAYQgNreKg%7C?hl=en-US
Jordon Koshgarian
google
https://www.google.com/maps/place/?q=place_id:ChIJV8bR5o9ODogRJPzuDmB8lUc
Hi Jordon, we are deeply disappointed by your experience at Laurel BMW of Westmont. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (630) 537-0311 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.
1653907436
1
Once my lease is done I will not be returning to Laurel BMW. I advise others to look elsewhere for a BMW. The sales team is your friend during the building of your car and then once you sign the paperwork you're nothing to them. Talk about horrible customer service. Napleton Westmont Porsche has the best customer service in the area. I leased a 2022 X4 M40i from Laurel BMW and I wished I went with my gut and just walked out before signing the papers. Don't waste your money with their over priced union service department who could care less about you as a customer. When you walk into their dealership no one greets you or asks you how they could help you. Everyone just sits and stares at you. Bad vibes from the moment you enter to the moment you leave. Added a photo to prove that I leased the car. If anyone is looking to takeover the lease let me know. I'd gladly pass this vehicle on to you. Less than 1,000 miles on the car.
1652025742
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQyN01qR0l3EAE!2m1!1s0x0:0x47957c600eeefc24!3m1!1s2@1:CIHM0ogKEICAgID27MjGIw%7CCgoIjtPfkwYQkMxU%7C?hl=en-US
Matthew Miller
google
https://www.google.com/maps/place/?q=place_id:ChIJV8bR5o9ODogRJPzuDmB8lUc
Hi Matthew, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
1652083308
3
I arrived for my 1 pm 10 mins early. No one was available as everyone was on lunch. I get people have to eat but maybe stagger the coverage? Also, you gotta have loaner cars! The gentleman that helped me did arrange a Lyft for me but getting an enterprise car is a total hassle if I needed anything other than a quick ride home. After completion of my service, I did receive a call and text.
1650891837
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUMydWRTdzBRRRAB!2m1!1s0x0:0x47957c600eeefc24!3m1!1s2@1:CIHM0ogKEICAgIC2udSw0QE%7CCgwIvbiakwYQqK-ljwE%7C?hl=en-US
Bob Carr
google
https://www.google.com/maps/place/?q=place_id:ChIJV8bR5o9ODogRJPzuDmB8lUc
Hi Bob, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
1650970659
5
Just drove away with my second Laurel purchase. One of my best dealer experiences, thanks especially to the personal touch of sales person Lilly K.
1652959793
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNzOUltM25BRRAB!2m1!1s0x0:0x47957c600eeefc24!3m1!1s2@1:CIHM0ogKEICAgICs9Im3nAE%7CCgwIsdSYlAYQ6I3J4QE%7C?hl=en-US
Ketan Jobanputra
google
https://www.google.com/maps/place/?q=place_id:ChIJV8bR5o9ODogRJPzuDmB8lUc
Hi, thank you for the positive review! Don't hesitate to call us if you ever need anything. Be safe on the road!
1579826900
5
The service was done appropriately. This was last warranty coverage. It was little too expensive. I guess had lot of work done. Car is like brand new!!!
1653444290
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURvdjgzazFBRRAB!2m1!1s0x0:0x47957c600eeefc24!3m1!1s2@1:CIHM0ogKEICAgIDov83k1AE%7CCgwIwp22lAYQyOrNwQI%7C?hl=en-US
Varun Mahajan
google
https://www.google.com/maps/place/?q=place_id:ChIJV8bR5o9ODogRJPzuDmB8lUc
Hello Varun, thank you for taking the time to leave us feedback. We would like to have a better understanding about your experience. Please reach out to us at (630) 537-0311 at your earliest convenience and we will do our best to resolve this with you.
1653561010
1
It's now owned by a corporation called autonation