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BMW of Cincinnati North
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BMW of Cincinnati North reviews
Information about BMW of Cincinnati North
4,87
100 reviews
The opinions come from external websites
Last update: 11.06.2022
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See example1644768292
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURtbjdESnhRRRAB!2m1!1s0x0:0x90e3a2f0e8b567a1!3m1!1s2@1:CIHM0ogKEICAgIDmn7DJxQE%7CCgwIpNikkAYQ4KnFzQE%7C?hl=en-US
Dimitri Galdava
google
https://www.google.com/maps/place/?q=place_id:ChIJ1-qofGVOQIgRoWe16PCi45A
Hello Dimitri. The 6 pictures that are first posted on the website are just the initial pre-pictures that we take the day the vehicle lands at the dealership. Once the vehicle passes our rigorous mechanical inspection and is fully detailed we then take up to 24+ pictures. Should you need pics right away we will be more than happy to accommodate, just let us know. Thank you so much for your interest in our vehicles. Could it be that you using a browser that is blocking most of the pictures of our 7 series inventory? Thank you again. https://www.bmwofcincinnatinorth.com/all-inventory/index.htm?_renderer=mobile&make=BMW&model=7%20Series&compositeType=used
1644767300
3
I was trying to get your attention. You are not selling Toyotas or Mazdas or Kias!!! You are selling premium vehicles with a 6-digit sticker price. I think you need to own up that and satisfy the customer. Hire a professional and take very detailed high-resolution pictures for God's sake. It's 2022, and the cheapest smartphone has the best available cameras. I checked all of the 7 Series you are selling, and none has more than 4 proper pictures. That's disgraceful!!! I know today its sellers market and dealers are acting ignorant, but this will end very soon, and once it's back to normal, you are going to be one that will be bagging for customers. But that won't be me!
1645587770
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNXOHZmQVN3EAE!2m1!1s0x0:0x90e3a2f0e8b567a1!3m1!1s2@1:CIHM0ogKEICAgICW8vfASw%7CCgwIutrWkAYQkM7lggI%7C?hl=en-US
Hemant Jain
google
https://www.google.com/maps/place/?q=place_id:ChIJ1-qofGVOQIgRoWe16PCi45A
Hello Mr. Jain and thank you for taking the time to leave us your honest feedback. Our General Manager would really like to speak with you more regarding this matter and properly do things. Can we give you a call at your convenience?
1645626459
1
We have purchased over 12 BMWs from this dealership over the last 20 years. Our salesperson John is the best. Unfortunately the new manager is an absolute joke. Offered 41K for the trade that the other BMW dealership gave us 48K for. He priced the Tesla as a non performance model, when we reached out told him that it was a performance model, he never bothered to reach back out. Acted like he was doing us a favor. They wanted to sell a used 2 year old car with 12K miles that lists for some odd 68K for 63K. The other dealership sold us a brand new car for 2K less than sticker at 66K. This dealership takes advantage of loyal customers. We have 3 BMWs that I will never even service at this dealership. I have referred many clients to this organization, who have ended up purchasing. This will not happen again. Very disappointed in the management of this organization. Hate to break long ties, but they will take advantage of loyalty. Unfortunately cant post a review with no stars; so have to give them 1 star. This is not the first bad experience with a Jake Sweeney organization. Purchased a Jeep from them 3 years ago with a HORRIBLE EXPERIENCE. Now I am convinced its the organizational culture. PLEASE AVOID ALL SWEENY DEALERSHIPS. Alternates may not be amazing but will be better.
1646850961
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNXajRMd3JBRRAB!2m1!1s0x0:0x90e3a2f0e8b567a1!3m1!1s2@1:CIHM0ogKEICAgICWj4LwrAE%7CCgsIkeejkQYQyO2OMg%7C?hl=en-US
Ronald Selby
google
https://www.google.com/maps/place/?q=place_id:ChIJ1-qofGVOQIgRoWe16PCi45A
Hi Ronald! It is our goal for all our staff to provide a positive customer experience and were glad you are satisfied. We do hope we can be of assistance in the future. Take care!
1646921701
5
Top professional quality all the way. Excellent service reps plus service techs.
1645589129
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNXOHRfS3J3RRAB!2m1!1s0x0:0x90e3a2f0e8b567a1!3m1!1s2@1:CIHM0ogKEICAgICW8t_KrwE%7CCgwIieXWkAYQ6PSG3gE%7C?hl=en-US
Chris Hall
google
https://www.google.com/maps/place/?q=place_id:ChIJ1-qofGVOQIgRoWe16PCi45A
Hi Chris, we are very happy to have provided you with such a positive experience. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
1645626107
5
Caleb and Clay were great to work with on the purchase of our vehicle. Caleb even came in on his day off and stayed after business hours to get the deal done. We traveled 2 1/2 hrs away and highly recommended BMW of Cincinnati.
1648993785
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURXMDhlWjVRRRAB!2m1!1s0x0:0x90e3a2f0e8b567a1!3m1!1s2@1:CIHM0ogKEICAgIDW08eZ5QE%7CCgsI-cumkgYQqJKrLw%7C?hl=en-US
Wendy HambyMcGonagill
google
https://www.google.com/maps/place/?q=place_id:ChIJ1-qofGVOQIgRoWe16PCi45A
Hello, we appreciate you taking the time to leave us this feedback. Please reach out to us at (513) 782-1122 when you can so we can address this situation directly. Thank you and have a great day.
1649096729
1
As I shared with Sam and Caleb, I will never be comfortable with a car in which I was assured was certified with newish tires/wheels when in fact it was not. Needing the car serviced on day one is unacceptable, there was trash in the glovebox and in between the seats, the manual is missing, and my request to exchange the car for a different one were ignored, despite my willingness to pay the difference in cash.