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Petlantis
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Petlantis reviews

Information about Petlantis

4,79
91 reviews
1

The opinions come from external websites

Last update: 09.11.2023

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1575862218
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Brittany H
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1
Have to be honest because I think all pet owners should know. My 2 year old dog had two bones in his foot broken and his ACL sprained while in for a grooming. He fell off a grooming table and the table fell on top of him because the groomers had him on the table and stepped away while another dog came in and bumped into his table. Accidents do happen, but not only did this event take place due to inexcusable negligence, but I was lied to multiple times about what happened to him until I asked to see video footage and the owner called me and fessed up. This injury took over 10 weeks and countless vet appointments to heal properly and at his last vet appointment he still continued to have evidence of the break on xrays, limped after he ran, and had to take pain meds. Luckily my dog is 2 and has since recovered. The owner was professional and paid his bills, but this injury cost me a ton in gas money to/from vet appointments, missed work for the appointments, having to pay for daycare. And she continued to employ the individuals responsible for the injury and lying about it to me. After the accident occurred and my dog was limping, the employees lied directly to my face and then charged me for the grooming. I had to specifically request reimbursement for their negligence. I will absolutely never return or support this business because my dogs health and safety was not prioritized over the self preservation of the employee.
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