Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
Control your image
It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Loyal customers
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
Building trust
79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
Product reviews
Collect positive product reviews from customers for your e-commerce brand's online store and increase sales and SEO
Hello Lauren. I am very sorry for your experience tonight. I wish that you has said something about all the issues before you left as we would have done our best to make things right. I did receive the complaint about the pizza and took it off your tab, replacing it with a complimentary caesar salad as you requested when I asked if we could get you anything else. Your experience is not the type we aim for and I hope to keep improving with the team here. I wish i had known about the other problems while you were here. This is an area of improvement in staff communication we can work on so I do appreciate the feedback and plan to discuss how we can do better with the crew. I hope you enjoyed the rest of your evening and again apologize that we did not realize you were so displeased.