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Hi Jefferson, we are sorry to hear you had a negative experience! Things can and do go wrong with custom goods sometimes, which is why we were happy to offer a reprint. We apologize if the Covid related delays across the industry made the timelines longer than you had hoped!
1646238520
1
this place is not good at all. dont know why it has 5 stars. first time ever ordering and our order was completely wrong the first time. then it took an extra month to get the correct products and they still came out with ink stains. also got no updates when we were told we would throughout the whole reprint process.
Avoid this Printhouse at all costs! I had an order of 200 units and roughly half of the order was unusable. Took it up with claims and they did not want to remedy the situation. 40/40 of the white tees I ordered arrived with the wrong color printed on them. Emulsion took responsibility and said it was there lack of attention to detail that caused the error, they reprinted and did the right thing. It only goes down from here. The lack of attention to detail and carelessness continued when I opened the box of hoodies. The embroidery on the front center was left of center and inconsistent through out the 40 units And I was able to use 5/40. 12/40 were the complete wrong color hoodie, and emulsion blames the distributor ( but how do you not make your customer more aware of this besides in the fine print ?) another 8 or so all had the threads pulling on them on the embroidery. 4 or so had blue die sneered on them that I was unable to remove with standard cleaning products. Chris from emulsion claims office declared that only 8 of the hoodies had issues and would reprint them. Now I'm left with more than 20 hoodies that I can't sell and scammed out of $600 (roughly). Additionally 30/80 crew necks I ordered are misprints and don't have full coverage from the screen printing. haven't heard back from them on this but assuming they'll take no blame once again. Chris is miserable to work with and actually said he didn't know why I was so upset. Maybe because my $4,600 order arrived in the worst condition out of any print shop I've worked with? The day that Alex guaranteed my items would be ready for pickup I had an email at 1pm from a production employee asking me to resend my files of the artwork (even though I had over a month ago and they were approved) safe to say my items weren't ready that day. Don't trust their guarantees on when your items will be ready for pickup or when they will return calls or emails. Scammy and sleezy team and company who takes no pride in their work!
Amazingly quick and easy service!!! The T-shirts are wonderful!!! Highly recommend purchasing from Emulsion. These guys are timely, friendly, and great.
Thanks for the review Maciej, It's been a pleasure working with everyone at PostFly. You guys do great work and we're happy we're looking forward to collaborating on the next projects!
1431707702
5
These do a great job and the quality is fantastic. They turned a job in a little over a week when we needed some tees/hoodies in a hurry.