Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
Control your image
It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Loyal customers
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
Building trust
79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
Product reviews
Collect positive product reviews from customers for your e-commerce brand's online store and increase sales and SEO
Their physical shop customer service might be great but online service is horrible! They will say anything to close a ticket, even lie about stock! We have tried with several stores to get a specific violin case and every shop has been sold out and also lied about stock. That is why we specifically asked Southwest Strings first about stock before placing the order. The did exactly the same as every other store.... "Yes we confirm we have stock" - just to place the order and be told "We are currently out of stock"