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This post was long over do but I have decided to share my experience with this company. I came in looking for a F250 Crew Cab I was already approved and ready to buy. There was three employees a young man who was tall but he was with an customer and another young man with glasses who was nice and very helpful. After a few minutes the "manager" Richard came by interrupted and took over helping me. After spending a few minutes I was not impressed with anything. I was not treated with no respect and was not impressed with the trucks they tried to pass off as good. The vehicles were poorly cleaned and had an check engine light. I walked the vehicle and I notice the tires were bald and the engine was dirty as ever. I heard what he had to say about one owner fleet maintained and truthfully that is not true. These vehicles they kept on the lot was not even close to what other used commercial car lots has on their lot. I walked the lot and notice one thing I saw them taking spare tires from under vehicles and replacing them with used and horrible spare tires. That right there made me realize that once I drove off the lot if I get a flat my spare wouldn't not even help me I would just be using a used bald tire. After a while Richard left and said he had things to take care of but when I walked into my car I notice him inside talking with a man sitting in front desk. So on top of not getting an good customer service I was treated like I did not matter and with no respect. I recommend no one come to this business because on top of bad customer service and no respect given. This company doesn't even give any finance options. What backwards used car lot does not give in store financing. I went to JW they had 100 percent financing for everyone because they understood how true business work. After leaving Marietta Truck Sales I can truly say I felt ill just dealing with that company.
We're sorry that your catalytic converter went out. We appreciate everyone's business. We do our best to buy the nicest, cleanest vehicles we can find. When they arrive, we check them out before we offer them for sale. Unfortunately there is no way to anticipate that a catalytic converter would need replaced after 51 days and being driven more than 4000 miles.
1633789632
1
We purchased a 2015 work truck and were told it was in great working order. A month later we need a new Catalytic Converter for $2,000.00. I would not buy a vehicle from Marietta Truck. I would give this business a zero rating but you have to choose 1 star to rate them.
We tried to help you! I offered help when you first contacted me. In our last conversation, I offered to pick the vehicle up, have it checked out by our trusted mechanic and help with the repair. You wanted to transport it yourself and send it to a different mechanic. I then asked you to let me know what the vehicle needed so we could figure how we could help, and I never heard back from you. Were sorry that you had a problem with your truck. We try to sell the very best trucks. Marietta Truck Sales has been around for 40 years and has earned a reputation for selling great vehicles. We would never sell a vehicle knowing it to have a mechanical issue. We offer an opportunity to our customers to purchase a warranty from a third-party vendor. We have advertisements for these warranties in our office and everyone has an opportunity to purchase them. In the same way we dont pressure our customers to buy vehicles, we dont pressure our customers to buy a warranty. Manufacturer recalls happen sometimes, its part of owning an automobile. Our records indicate that there was no open recall on your truck at the date of purchase.
1636562426
1
I had a horrible experience purchasing a commercial truck from this company. I truly believe they knowingly sold me a vehicle they knew had major issues and despite expressing I wanted to purchase an extended an warranty, they purposely excluded the warranty from my contract. I have owned the Mitsubishi box truck purchased from this dealer for 2 months and have been able to use it for a whopping total of 4 days. It has literally lived in the repair shop. First the transmission, then the alternator, now a manufacturers recall that per the repair shop shouldve been fixed prior to me purchasing it. This recall will take 4-6 weeks to repair and I will of course be required to continue to make payments for a truck we cannot even use. I do not typically give bad reviews. But this experience has been detrimental to my business and therefore, I do not recommend this dealership to any other business owner.
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