Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
Control your image
It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Loyal customers
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
Building trust
79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
Product reviews
Collect positive product reviews from customers for your e-commerce brand's online store and increase sales and SEO
Worst customer service ever i called to ask if they have paper towels or toilet paper the guy who answered asked me why do i want to know i replied to purchase some then he says let me check and i hear him ask and he says this lady is all mad about toilet paper when he gets back on i said im not mad i just asked if you had any since most restraunt supply store carry them and i dont want to drive to Tempe from phoenix if you dont have any trust me guy no one is mad
Brewers connection has always been a great place until.... new ownership took over. The new location is like a closet, has poor selection and even worse customer service skills. If youre going to buy, limit it to low cost items like grain and yeast. His return policy is you buy it and its yours. I love to support local business but when the owner is missing basic customer service skills, I cant help but go to amazon. Better prices, return policy and selection. However the support staff is great! They stayed with the store and do a great job.