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Product reviews
Collect positive product reviews from customers for your e-commerce brand's online store and increase sales and SEO
We are very sad to read your review. We pride ourselves on delivering a high level of customer service and make every effort possible to accommodate our customers needs. We apologise that we didnt have your preferred shoe style available in your size to try on, as a design house we operate on relatively small production runs. However, we strive to ensure that you are able to try on a similar shape in your size so that we can offer you our made to order service. Im really sorry that this didnt match your expectations on this occasion. Kind Regards Emmy London Retail Management
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Terrible customer service, most unfriendly shop assistant, left without buying anything solely because she could not be bothered to serve me let alone smile
I just had a really negative experience while shopping for my wedding shoes. I have wide feet and just had a baby which made them even wider. Nothing fit me and the woman who was supposed to be helping me came up with no alternatives. I love shoes so had budgeted a lot to splurge for my special day, but I've decided spend that money on buying my guests more drinks instead! Definitely avoid this shop, not the service I expected from a luxury brand.
I have just received my Duck Egg Eva shoes for my wedding. I wanted to say how delighted I am by the service you offer, the stunning attention to detail in the packaging. The lovely personalised note, the speedy delivery and accurate tracking information, its been a pleasure being your customer. The shoes themselves are INCREDIBLE. They are the envy of the office (had them delivered to work) and I am so pleased with how beautiful they are. I could cry for how happy they have made me! Thank you. Libby
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