1603232341
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNpdUlEZU1REAE!2m1!1s0x0:0xfe8463cd64f41c8a!3m1!1s2@1:CIHM0ogKEICAgICiuIDeMQ%7CCgwI1cS9_AUQ4KbilAM%7C?hl=en-US
misty minley
google
https://www.google.com/maps/place/?q=place_id:ChIJuzv4WIgHZIgRihz0ZM1jhP4
Hey Misty. I just checked our records and it shows that you voluntarily decided to participate in our Here For Good campaign. No trickery was done. It appears that in 16 weeks of the campaign, you sold 7 shirts awarding you a commission of $70. It appears that this check was mailed to you on April 27 and never cashed. We issued a stop payment per your request and resent another check to you on June 22. All of this has been communicate through email. You have not communicated with us that you did not recieve the final check. You havent attempted to contact us over the phone or to reconcile this situation. We have spent hundreds of dollars in fees, and time to make things right on our end. Money, and time we were not obligated to donate, but chose to. All of this is documented in our email correspondence. Feel free to reach to us via phone. Come by the shop, where we can place another stop payment and issue another $70 check. Thanks again.
1603241579
1
Do not patronize this company. They tricked me into selling shirts to raise money for my store during Covid-19 mandated shutdown and I never got a dime from them! Full of lies!! Owner kept telling me they sent the money but never did.
1587415906
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNjeC1uNURBEAE!2m1!1s0x0:0xfe8463cd64f41c8a!3m1!1s2@1:CIHM0ogKEICAgICcx-n5DA%7CCgwI4pb49AUQwM-dowM%7C?hl=en-US
Live Your Truth
google
https://www.google.com/maps/place/?q=place_id:ChIJuzv4WIgHZIgRihz0ZM1jhP4
Thank you for your review, Marcellus. In the 3 years that you have been doing business with us, you have been a great customer. We never tried to sell you a sewing machine, nor do we own a sewing machine in this building. In regards to you and your wife wanting to make your own shirts, you did ask me if I would teach you. And giving our 19 years experience away for free to a couple who wants to move their business away from us would be an asinine business move on our part. It would be best for you to learn how to do it on your own, like we did. In regards to your embroidered logo, our max height is 2" tall for hats and your logo, any smaller than that, would not look good or be legible. "Very shady vibes..." If bending over backwards for 3 years to ensure that your random orders of 1-2 shirts a months were completed on time while always being beat up on price is "shady vibes" I'm sorry. We've done everything we possible could, with the timeline, and resources that you have provided us. I'm glad you found a home at the Very Idea. Their minimum orders are more than any order you have ever done with us in the last 3 years, almost combined. Had you wanted to pay $85 for digitizing, and place a minimum order of 25 pieces every time, your experience would probably been much different, but that was never the case with your orders. They were always random phone calls, refusing to email your orders in for clarity, less than 10 shirt orders, and always complaining about having to pay in full for your order, and having to beg for payment after garments have been delivered or shipped. Maybe I warn The Very Idea. Good luck on your clothing line. We hope your precious logo takes off, it's been 3 years in the making!
1589574385
2
-Horrible customer service. The owner, Shelby tried to sell me a sewing machine that was useless to him or me, an item that is not even for sale in his store. My wife and I both wanted to know the brand name and know how much he paid for it, so I asked him. He got offended and started questioning me about how much time and work it would take me and my wife to make our own shirts. I was interested in the machine because I am interested in making my own shirts because the customer service has been slipping over time, not sure if its because of familiarity and comfortably but professionalism should always come first. He told me he didnt even know the name brand of the machine, which prevented us from price checking. -After the verbal exchange of why my wife wanted to do our own thing, he told me I would be taking money out of his business asking him for advice. A week later I spend over $200 on hats, embroidered, paid. I was told my logo wouldnt fit, I could be refunded. Ok cool. But Lids and The Very Idea have no problem with my precious logo. -Very shady vibes from these guys here. -Customer emailed saying vinyl on shirt came off on first wash, owner told me it was possibly the customers machine or softener. Got refunded, ok. -I could go on but Ill stop here and let you know that The Very Idea has picked up the slack of these rude and disrespectful guys here. Rocket Shirts does not appreciate or respect the hard work and money that is spent with them. I dont know why it took me so long to switch to The Very Idea but even through this pandemic virus they have been nothing but understanding, quick, and respectful!