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Hello, We appreciate your feedback and are genuinely sorry to hear about your recent experience. We value our repeat customers like yourself, and your concerns are important to us. Please know that your feedback is invaluable to us, and we are taking immediate steps to address the concerns you've raised.We hope you will consider giving us another chance in the future. Our aim is to provide a better experience for you, and we would love the opportunity to demonstrate the positive changes we are making. Thank you for your honest feedback, and we look forward to the opportunity to serve you better in the future.
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I was a repeat customer of 2 years .. no offense but they are employing literal people with Down syndrome and the service suffers so Extremely that you cannot tolerate the experience. Food quality fell Way off ever since they started buying from restaurant depot instead of high quality authentic and local sources. Avoid at all costs. I will edit and update this review once they get staff who come take Your order within a half hour of giving you the menu
Some friends and I went to the restaurant just this past Sunday to take advantage of the spice menu. I was impressed by the portion sizes of the appetizers and even though the main course wasn't as large, it was satisfying. Everything looked delicious and tasted delicious as well. The drinks were made with care and the location has a nice partial view to the ocean.
I went for dinner twice. The first time was great, and regrettably the second time was a bit flat. Here’s what happened: Slightly warmed Cuban sandwich (compared to the first time when it was clearly freshly prepared). Mistake by the bartender on the drink I ordered. No refill on ice water. And I had to ask the other bartender to run my card so that I could leave, after I asked for the check. Mandatory 18% gratuity included, and $40 later after a Cuban sandwich and a mojito. A bit bummed.
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