Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
Control your image
It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Loyal customers
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
Building trust
79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
Product reviews
Collect positive product reviews from customers for your e-commerce brand's online store and increase sales and SEO
A bit disappointed to find out 2 weeks after ordering the book is no longer available and no email to notify me of such, no choice but to order elsewhere
Hi Jay, I'm sorry to hear that you are disappointed with the quality of the product purchased - we have passed your feedback on to the manufacturer. If you would like to return the item for a refund, please call us on 01803 865913 and we can arrange this for you.
1595857793
1
Bought an item on their website described as leather. It was not real leather and at best was a composite material with a very low leather content. I emailed them about it and had no response. Disappointing.
Thank you for your comments. Unfortunately it is sometimes not possible to keep on top of status changes in books due to the vast size of our catalogue (130,000+ books). In this instance, we found out when ordering the book from the publisher and we updated you as soon as we knew that the book was out of print. Please accept our sincere apologies.
1513866746
1
Appalling - one star is too generous but there is no option for anything less. Having had my order accepted and delivery date confirmed, it took 10 days to tell me that the item was no longer available. All just before Christmas.
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