Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
Control your image
It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Loyal customers
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
Building trust
79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
Sign inSign up for FreeFeaturesIncrease salesControl your imageLoyal customersBuilding trustResourcesBlogKnowledge baseCustomersPricingIncrease salesLoyal customersControl your imageBuilding trustBlogKnowledge baseCustomersPricingCareersTeamReviews CatalogAffiliate ProgramTerms of UsePrivacy PolicyData processing
Your customer feedback profile can bring as much as 23% of traffic to your website.
Bonjour M. Besançon, Je vous remercie pour vos commentaires. Après une enquête plus poussée, je vois que le livre que vous avez commandé n'était pas en stock au moment de l'achat. Notre équipe de livres est en train d' examiner la raison de ce retard, nous allons vous tenir au courant de leurs découvertes. Veuillez être assuré que nous ne facturons pas jusqu'au point d'expédition. Je vous prie d'agréer Monsieur, l'expression de mes salutations distinguées. Bien Cordialement, Emily Directrice du service à la clientèle
1637851555
4
Attention, il y a quelques problèmes d'approvisionnement en ce moment qui causent des délais importants. NHBS reste disponible pour le suivi malgré la situation.
I have dealt with the NHBS on numerous occasions and I must say the costumer service is amazing and the workmanship of their products (in my case plankton nets) is exceptional. Delivery has also been very quick despite me being located half way around the world!
Good Afternoon, we're sorry to hear that you have not received your order yet. If you could please contact our customer services team on [email protected] with your order number we can investigate this further.
1615395080
1
This is some mockery and disregard for customers. I ordered the book on 04 Feb 2021 with a shipment from Bonn, it's been a month and I still haven't received it, it would be much faster on foot. Fortunately, I did not order equipment for studying hibernating bats, because I will probably I would have received this parcel in May. For comparison, I get shipments from China in 2-3 weeks.
Malheureusement à cause du Brexit et dune erreur logicielle avec notre service de courrier, nous avons connu des retards avec les colis européens. Nous espérons que notre service de livraison normal de 3 à 5 jours reprendra très bientôt. Veuillez envoyer un email à [email protected] avec votre numéro de commande et nous pourrons examiner votre commande de façon plus approfondie pour vous.
1614593199
1
J'attends mon livre depuis 57 jours. NHBS me demande de patienter car il doit m'être distribué très prochainement.... depuis 57 jours!
mdi-close
We use cookies to provide the best possible service.