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NHBS reviews

Information about NHBS

38 reviews

The opinions come from external websites

Last update: 14.07.2024

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Robin Besançon
Bonjour M. Besançon, Je vous remercie pour vos commentaires. Après une enquête plus poussée, je vois que le livre que vous avez commandé n'était pas en stock au moment de l'achat. Notre équipe de livres est en train d' examiner la raison de ce retard, nous allons vous tenir au courant de leurs découvertes. Veuillez être assuré que nous ne facturons pas jusqu'au point d'expédition. Je vous prie d'agréer Monsieur, l'expression de mes salutations distinguées. Bien Cordialement, Emily Directrice du service à la clientèle
Attention, il y a quelques problèmes d'approvisionnement en ce moment qui causent des délais importants. NHBS reste disponible pour le suivi malgré la situation.
Lisa Albinsson
I have dealt with the NHBS on numerous occasions and I must say the costumer service is amazing and the workmanship of their products (in my case plankton nets) is exceptional. Delivery has also been very quick despite me being located half way around the world!
Andrzej Jurczyński
Good Afternoon, we're sorry to hear that you have not received your order yet. If you could please contact our customer services team on [email protected] with your order number we can investigate this further.
This is some mockery and disregard for customers. I ordered the book on 04 Feb 2021 with a shipment from Bonn, it's been a month and I still haven't received it, it would be much faster on foot. Fortunately, I did not order equipment for studying hibernating bats, because I will probably I would have received this parcel in May. For comparison, I get shipments from China in 2-3 weeks.
Malheureusement à cause du Brexit et dune erreur logicielle avec notre service de courrier, nous avons connu des retards avec les colis européens. Nous espérons que notre service de livraison normal de 3 à 5 jours reprendra très bientôt. Veuillez envoyer un email à [email protected] avec votre numéro de commande et nous pourrons examiner votre commande de façon plus approfondie pour vous.
J'attends mon livre depuis 57 jours. NHBS me demande de patienter car il doit m'être distribué très prochainement.... depuis 57 jours!