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Product reviews
Collect positive product reviews from customers for your e-commerce brand's online store and increase sales and SEO
Ken – We appreciate you taking the time to leave this review. It is never our intention for a customer to feel that they did not receive quality service from our team. It seems that you were not happy with the level of communication that was provided to you and one element of the campaign. If you reach out to us, we would like to learn more about your experience and see what we can do to make things right.
1510850853
1
Over promise what they can do. Then are very hard to get a hold of once you become a customer. Total disappointment. Promised landing pages, then said we don't need them, then 6 months later said, you need landing pages, 3 months later still no landing pages...but the invoice showed up every month.
Rajan – we are surprised to read your review. During the sales process, Straight North was very clear to set the appropriate expectations about the campaign. We specifically discussed with you that your SEO campaign would take time to see results due to the risky backlinks that had been previously built to your site. We started your campaign June 2017; 3 months into a 6-month contract, you requested to cancel the contract due to internal budgetary issues that you were experiencing. Straight North offered to restructure the terms of the contract in order to assist in your situation. Unfortunately, you elected to stop paying entirely. Your stated review of our services is completely inconsistent with all previous communications. Please see the email you sent to us below. Straight North strongly disputes all of the comments regarding our performance and our delivery, and again would be happy to provide support for all of the work that we executed. On 9/18/17, 5:01 PM, "Rajan Sharma" <[email protected]> wrote: Hi Ian As it stands my business has not grown with SEO help from your company and I am finding it hard to pay my bills I would like to opt out now since I can't afford it . Pls let me like my options ...I may not be able to pay my bills Thx for your understanding Raj Sent from my iPhone
1511987456
1
straight north is bunch of crooks .I reached out to them and allocated healthy budget for our SEO. I paid $9k first month and they made me sign contract for $6k every month for next six months.The kind of work they did was sub standard and my team would have to always go back and correct it .Now we not only paying them exorbitant money but wasting our time also.Needless to say our business started declining and i reached out to them in frustration fully realizing that SEO is a slow process to be told that no matter what you have contract signed for 6 month and that i have to pay them .I wrote email stating how can i pay my bills if my business is going down but they don"t care i encourage people to not sign any contract with this company .They will do horrible job and hold you down to your contract .|There are much better companies out there .These guys are not adequately trained to handle anything and you wont get anything close to what you paying for
Straight North are the consummate pro's. After speaking to several firms on SEO and never feeling confident my business would be in qualified and capable hands, Straight North was a breath of fresh air. They are thorough and professional in all they do. Two website redesigns and an SEO campaign later, I would recommend them without hesitation.
Straight North has been our SEO experts for several years, and they have provided us with an excellent experience. Their reporting on the lead generation is flawless and has lead to many new customers. Communication with my team lead, Greg, is quick and productive every time. Their entire staff is extremely knowledgeable and helpful. I highly recommend Straight North.
Eric - We appreciate your feedback and understand you have concerns regarding our SEO services. In 20+ years of serving businesses like yours, many of our clients have realized very positive results. We strive to deliver a positive business impact as quickly as possible but often, significant SEO results take time. We're sorry that your campaign's timeframe did not meet your expectations, and we wish you the best of luck in your future investments.
1699532758
1
Waste of 6 months and waste of money. Not the seo company to choose if you’re looking. No results only stories of what they will say that they will do. If you are in the market for seo choose a better company than this. We wasted 6 months with them and are in worse shape than when we started.
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