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It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Loyal customers
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
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Product reviews
Collect positive product reviews from customers for your e-commerce brand's online store and increase sales and SEO
So sorry Marlow that you didn't enjoy your experience at Coyote. Please feel free to call us if you'd like to discuss this further. I hope that you give us another chance and we can make you feel more welcome next time.
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Coyote Steele has a good selection but is lacking customer service. In the steel yard there was a older gentleman that was super rude and ignored my question then lit a cigarette in my face.
Hi Steeve, I am so sorry you felt like you didn't have a good experience at Coyote. I hope you're willing to give us another shot and it's a better experience next time. At Coyote we really do care about our customers and I'd love for you to call or come back if you'd like to discuss this further. hoping we can make it up to you on your next visit. Thank you
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walked in the other day to check out the place to see about buying some scrap metal. A older guy tried to help me out but didn't seem motivated . he seemed more interested in his cigarette and was rude when I asked him if he could blow his smoke somewhere else...