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Hi Ms. Martin Im sorry your having issues with your glasses. When our patients have problems with their glasses, its our policy to recheck your eyes to determine what changes need to be made at no charge. Please allow me to recheck your eyes and make the necessary corrections. Dr. Lai
1638922084
1
Waste of my money. Glasses are wrong and I can not see correctly when I wear them. His response: the prescription is correct. How does he know what I am experiencing when HE never sat down and talked to me about my glasses. HE never looked at them. Buyer Beware MY RESPONSE TO HIS POST BELOW: I DID bring my glasses back in per your request and I was told to drop them off for you to check them. I did that. You came out, and said the prescription is correct. You NEVER had me put on the glasses and walk thru steps to see what my issues were. Was it the Prescription OR did they just make errors when making the lenses. No ONE checked into that. To DATE I can NOT wear these glasses.
Thank you for review. We will make sure to address this with Dr. Nguyen. S. Lai
1637337030
2
The staff was very nice and helpful. Dr. Nguyen acts childish and catty. Horrible bedside manner. Just glad she doesnt work in a different line of healthcare where patients dont have the option to go elsewhere and spend their money.
Thank you for those kind words and Thank you for allowing us to participate in the care of your eyes.
1650302989
5
This place is very nice to have close by to the house. It looks very clean and modern and a nice inside. The staff is helpful. What I really want to say is that the doctor there diagnosed an anomaly in my eye that enabled me to catch a condition that could have gotten much worse and now is being treated and is stabilized and getting better through a retinal specialist. It pays to get your vision checked on a regular basis because you never know and you could head off a potentially blinding situation. Thank you very much Dr Lai.