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Hi Rebecca, thank you for leaving a review for management to review. We investigated the situation with our Human Resources department and the information stated is incorrect and not accurate. We record all our phone calls for Quality purposes and during the phone call one of our Pedini Miami Representatives kindly advised you that we do not work or accept payment via insurance companies and we asked if you would be willing to work with us directly. When you were advised this information you began to insult our representative resulting in us deciding to not offer you our services. We would be more than happy to work with you under respectful conditions. For help please contact (305) - 505 - 9257
1622057077
1
I called and they came right away to measure my kitchen. Great, except the lady that came couldn't answer simple questions, such as, how can I pick the designs for the cabinets, etc. When I asked her how long the design work for an estimate would take, she said one week. Two weeks later, I hadn't receive a phone call. Finally, I called and requested a call back. Instead, I received a text message with a quote, with very little explanation about the work. A text message. I requested a call back. Since they couldn't match existing cabinets, instead of half the kitchen, I want the whole16.5' x 21' kitchen, plus countertops plus the Miele stovetop with vent. She said she would schedule, but instead has the owner text me to call him, which I do. I explained what happened, and request again a quote for my entire kitchen. They have good reviews, so I was still trying to give them a chance and work with them. He stated that their process takes a long time. They are high end and that they will not waste my time or theirs by giving me an estimate I couldn't afford. - I am in shock.- They already wasted two weeks and they assume I can't afford their service? They gave me a text message estimate on part of my kitchen and I requested more. How did this man come up with that conclusion? The communication with the owner himself was the most disappointing of all. He had less class than a small warehouse shop.
Hi there, Sorry to hear about your experience. Unfortunately we do not have any client records associated with your name or google account. Please contact our customer service department so that the owners can attend to your situation promptly. 305-565-9257. Thank you!!
1653304866
1
Company is not honest. They lure you in with promises and then they jack up the prices with hidden costs. Very unprofessional and sloppy.
Thank you so much for taking the time to leave this excellent review.
1572864201
5
We just purchased our first home and made the best decision by having Pedini help design the kitchen and bathrooms. My fiance worked with David in designing her dream kitchen and is so excited to see the results.
Highly recommended! I recently had the kitchen and bathroom sink done with Pedini and they provided me with the best customer service and products. Thank you David its been great to work with you.
My wife and I just moved into our home in Miami Beach and were in desperate need of remodeling our bathroom. After looking for countless places with no luck, a friend of ours recommended Pedini Miami to us. We took one look at their showroom and automatically fell in love. They have the most innovative kitchen designs I have ever seen!! They also have incredible customer service, with employees who work tirelessly to make your experience with them amazing.
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