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Terrible customer service for Uber riders! At the address I was given for the ball park for our ride there turned out to be the "players" entrance. So we had to reroute to another entrance. Ok. Whatever. Get into the park get our seats, which seemed great. Until. It started raining. And not just a slight drizzle. An all out torrential downpour. Noah started building an ark. Game got called. Ok. Such is life in baseball during spring training in Florida. Time for another Uber. It's dark. It's pouring. Have no idea where in Florida we even are at this point so we are really crossing our fingers that we are going to swim to the correct place to be picked up. Head to the ticket window hoping that the guy behind the window can tell us where we need to go to catch our Uber. He tells us that Uber drivers are not allowed to enter the park at the entrance driveway and pointed to the street. Told us that was where we needed to find our Uber. Now on any given sunny day in Florida, I'm okay with that. However. We could barely see the street. Ot was o lying 1000ft away but because of the cats and dogs falling from the sky it seemed like a mile. By the time we swam to the street we were saturated. We are so grateful to our driver who didn't have the a/c cranked. We apologized profusely for our wet clothing and had a safe ride home. TLDR: this park needs better accommodations for ride sharers
Park is okay, food/drinks are priced like a movie theater. Extra fees for parking. Worst part though is the staff that handles parking. Swearing and yelling at park guests for unknown reasons and yelling at each other. Really gets the night off to a bad start.
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