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Thank You Dariusz for sharing your opinion again about our services(sadly changed from 5 stars 2 years a go , to 1 star in 2022 when you expecting our business to be a charity and do all work for free) after you have not paid your bill for work completed and caused our business loss in sum of circa 2000pounds sterling along with claiming as our Team have steeling your good from the car (i have personaly proved you are wrong with cctv recording etc),with premeditation using your disability and my good hart as a business owner to put a preassure so i will release vehicle with our settle the bill and massive trust on you as customer and friend.(very sadly i have find out you are just used me for what you need it and thats it and now you try to put all blame on my business and family which is disgusting and i will not allow for that) Very sad but also very True.As explained to your legal representative back in october 2021 after submitting all proofs about service provided from our side you have being put on a loss position and all case has being drooped on our favour i am afraid We are much appreciated your Opinion.All of them are impoortant to us so we can improve the service quality and reaching customers requirements. Wishing you all the best in the Future Best Regards West End Mechanical Services Ltd Team
1605120537
1
OSTRZEZENIE JA APELUJE DO WSZYSTKICH KLIENTOW TEGO WARSZTATU SAMOCHODOWEGO Z APELEM !!! Piotr Sobczak OSZUKUJE DUZA CZESC SWOICH KILIENTOW !!! ZWRACAJCIE UWAGE NA WYSTAWIANE RACHUNKI I KOSZTY CZESCI ZAMIENNYCH !!! ZAWYZA CZAS PRACY ZWIEKSZAJAC TYM SAMYM OGOLNE KOSZTY !!! SPRAWDZAJCIE CZY CZESCI FAKTYCZNIE ZOSTALY WYMIENIONE !!! ON ZE SWOJA ZONA OPRACOWALI SYSTM ZDOBYWANIA ZAUFANIA !!! DUZO MOWI , OBIECUJE NISKIE KOSZTY NAPRAWY , ALE TYLKO PRZEZ PIERWSZE 2 -3 NAPRAWY W JEGO WARSZTACIE , A POTEM CENY USLUG PODNOSI WIELO KROTNIE !!! ON ZADA PIENIEDZY ZA URZYWANE SAMOCHODU ZASTEPCZEGO I STOSUJE WIELE TRIKOW ZEBY WYCIAGNA JAK NAJWIECEJ PIENIEDZY OD KLIJENTOW !!! ZWLASZCZA POLSKICH !!! JUZ WIELU SIE O TYM PRZEKONALO !!! WARNING I CALL FOR ALL CUSTOMERS OF THIS CAR WORKSHOP WITH AN APEL !!! Piotr Sobczak is CHEATING A LOT OF HIS KILIENTS !!! PAY ATTENTION TO THE BILLS AND THE COST OF SPARE PARTS !!! INCREASES WORKING TIME AND INCREASES OVERALL COSTS !!! CHECK IF THE PARTS WERE ACTUALLY BE REPLACED !!! HE AND HIS ZONE HAVE DEVELOPED A CONFIDENCE SYSTEM !!! A LOT OF SPEAKING, PROMISES LOW REPAIR COSTS, BUT ONLY FOR THE FIRST 2 -3 REPAIRS IN HIS WORKSHOP, AND THEN THE PRICES OF THE SERVICES WILL INCREASE MANY TIMES !!! HE WILL CHARGE THE MONEY FOR A REPLACEMENT CAR AND APPLY MANY TRICKS TO GET THE MOST MONEY FROM CUSTOMERS !!! ESPECIALLY POLISH !!! ALREADY HAVE CONVINCED ABOUT IT !!!
Hello Campbell Graham We are appreciated your opinion Can you please explain exactly which job you are talking about and how come we dont have your name in our Customer Database Very weird as all jobs getting priced up ahead so nothing getting carried out with out Clients approval and prior explanation about required work to be carried our Please send me more details like a invoice number or vehicle registration number and our Customer service Team will get in touch to fix the trouble Its very hard to answer your opinion as can not see any job sheets or Invoices under your name I am very sorry to hear about the experience you have But please understand We can not look in to any of Jobs until we have all details provided Our database clearly not showing any Jobs carried out under your name sorry Looking forward to hearing from you soon Best Regards West End Mechanical Services ltd Team
Thank you David for taking the time to write your opinion about service we provide its much appreciated All of the opinions we using to make sure the service quality is on the top level expected from clients Best Regards West End Mechanical Services ltd team
1601449062
5
Excellent service excellent customer care excellent value for money no hesitation in recommending this family run business to anybody !
Thank you Stevie for sharing your opinion about our services We are very busy at all time but still trying our best to serve everyone with highest service level available Best Regards West End Mechanical Services ltd Team
1622546612
5
Peter and his team are great mechanics, very fair with prices and thorough. He is always busy, which is a good sign for a garage.
Hello Derek i will like to thank you for the review and I am very sorry for the inconvenience on your experience ,i am personally dealing with all customers at all time .Just had a look on our customer list and unfortunatelly can not see your name on it(looks like you may write a review to a wrong Garage). If the job have being carried out by Our Workshop member i am more than happy to provide a full valet service totally Free of CHARGE as the customer service is our business main target(OUR STAFF HAVE BEING INSTRUCTED TO USE SEAT COVERS AT ALL TIMES but if the incident take place i am sure all inconvenience is possible at ocassional times but we are here to resolve the matter ) Please visit our workshop with copy of the invoice(proof of work being completed) and we will get it arrange a full valet totally Free of charge Best Regards Peter West End MECHANICAL SERVICES LTD TEAM
1590577461
1
I had a service carried out on my car , the car seats were marked with oil or grease . They were not interested in talking to me . Very poor
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