Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
Control your image
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Loyal customers
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
Building trust
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Product reviews
Collect positive product reviews from customers for your e-commerce brand's online store and increase sales and SEO
Thank you for your review. I am sorry your experience with us was not better. We are currently working on re-doing our return policy to exclude items "on sale" and only items with red clearance tags will be exchange or in-store credit. Not all employees are aware of this change because it is not official yet. If your items did not have a red clearance tag, please bring them back to us and we will issue you a refund. You can ask for Jo, Krystal or Tiffany. We are extremely sorry for the inconvenience and hope that with our updated return policy, you will consider shopping with us again.
1627605912
1
Absolutely terrible experience. Will not ever shop here again. We specifically asked the lady at check out on 7/25/21 of our items were returnable and she said yes come to find out they arent because theyre a sale item. NEWS FLASH EVERYTHING IN STORE IS 20%. So everything is on sale. Terrible and untruthful service
High country western wear is awesome! Love the people, the products, the prices and atmosphere!! They are friendly and helpful and a lot of beautiful people working there so it's always a pleasure stopping in! Great discounts as well so you can walk away knowing you got a great product for a great price!!
Thank you for your review and we are sorry our customer service was not what it should have been. We will pass your review on to our employees and make sure they are aware that they need to do better.
1638839004
2
Found wedding boots that I love. Customer service was non existent. Think employees could be nicer & more helpful they were too involved in straightening shelves
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