Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
Control your image
It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Loyal customers
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
Building trust
79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
Product reviews
Collect positive product reviews from customers for your e-commerce brand's online store and increase sales and SEO
Hi Megan, I'm sorry to hear that you found our customer service to be rude. I can assure you that this is well outside the norm and that the vast majority of our clients are delighted with the service that we provide. I thank you for your honest feedback and will address your concerns with the team to see how we can improve.
1522073628
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I went to print off a copy of an ID and was told it would be $5 for a "data transfer fee" just to email her the images plus printing fees. Nonnegotiable. Very rude customer service. Fedex 2 miles away did everything for 75 cents with a smiling face.
Hi Kaytee, I think you may have the wrong location for this review. Each store is individually owned and operated and we don't have any record of you having been over here on Sunbeam Road. I'm terribly sorry to hear about your experience. If it's not too much trouble and you wouldn't mind, the team over here would greatly appreciate you removing this review from our page and moving it to where it belongs. If you're still looking to get your book done we'll be happy to help you. We'll be happy to RUSH your job at no extra charge to try and make up for lost time. I guarantee you'll have a positive experience. Our number over here on Sunbeam Road is 904-733-5578, our email is [email protected] and we open at 8:30 am on Monday. Thank you!
1581199445
1
The WORST experience EVER!!! We talked to Minuteman about binding our book, sent them all the files then...nothing. Had to call to get an update and was told the book was in the printing process. Two weeks later, called again, they said we had to come in and look at a sample before they could print!!! So went over there, waited in their lobby for 20 minutes because no one would come to the front, had to call on the phone to get someone to come out. Told them how unhappy we were with the way we were treated, they didn't even show us a sample because they didn't have one!!! They just gave us our money back after holding us up for 3 weeks! I will never EVER go there again.
I had the requirement to produce a 125th year anniversary book for my church. I presented the data in PDF form, on a USB drive to Minuteman Press. They worked with the anniversary team and produced a high-quality product that received many kudos from purchasers. I would highly recommend Minuteman Press to anyone having the need to have a document created that will be top-notch at a very reasonable price.