Pentagon Group reviews

1622549842

Ian Starr

google

Dear Ian we are sorry that you felt the need to give Scunthorpe a 1* review. I will bring this to the attention of the management team at the dealership as soon as possible. If you would like to discuss this further please feel free to contact our Customer Care Team who can be contacted by, phone or via email. Email: [email protected]. Telephone: 0800 9174480 (Monday - Friday 9.00am-5.00pm).^LB

1622707793

1

I visited them this morning because I felt they had sold my 94 Yr old father a car. He was told the car he took in for repair could be expensive and could be off the road for a while. This bothered him and when he was offered another car to replace it he agreed to buy it. I feel the dealership took advantage of an old man. They disagree but you'd expect them to.

1625060501

Jamie green

google

Dear Jamie, we are sorry that you felt the need to give Pentagon Scunthorpe a 1* review. I will bring this to the attention of the management team at the dealership as soon as possible. If you would like to discuss this further please feel free to contact our Customer Care Team who can be contacted by, phone or via email. Email: [email protected]. Telephone: 0800 9174480 (Monday - Friday 9.00am-5.00pm).^CB

1625061352

1

Called for a part for my van still waiting a month later poor service on Peugeots lack of parts availability.

1584961521

Robin Daniel

google

Thank you for your five-star rating. We really appreciate it Robin. I will send your feedback over to the team ^KR

1588602114

5

Fantastic deal an a brand new Seat Ibiza Fr sport. Cheapest in the country by a mile. Karl Wheaton was very helpful and nothing was to much trouble. Will definitely use Karl & pentagon again when looking for a deal on my next car. Thank you so much

1647876662

tony waddingham

google

Thank you for letting us know about how great your recent visit to Pentagon Lincoln was. I will send this over to the team now Tony. ^CB

1647940678

5

Visited Pentagon Outer Circle Road Renault last week for a Service. Staff extremely helpful and professional. Received the video for the Health Check on my vehicle which Josh explained in detail. Excellent service as always would recommend them to friends and family and give them an 11/10 if able to.

1618502287

Stephan Rands

google

Dear Stephen, we are sorry that you felt the need to give Scunthorpe a 1* review. I will bring this to the attention of the management team at the dealership as soon as possible. If you would like to discuss this further please feel free to contact our Customer Care Team who can be contacted by, phone or via email. Email: [email protected]. Telephone: 0800 9174480 (Monday - Friday 9.00am-5.00pm).^LB

1618570604

1

Like to share my anger, concern & disappointment about my bad experience with Pentagon Peugeot Scunthorpe: Avoid, surprisingly very very bad for main dealer mot garage, very annoyed & concerned about Pentagon Peugeot Scunthorpe, they were careless & disrespectful, most prominently damage done to my car by their staff: 1. Damaged Car bodywork during valet, numerous dents/scratches/chips. 2. Service Book wasn't stamped, even enquired prior to payment they said course it is. Wasn't, hence returned to service counter who then quibbled/contemplated whether or not, very unprofessional. 3. Radio settings were changed, they Paired mobilephone via blutooth to make/recieve calls & listen to their music in my car, they even forgot change source back to cd. Very unprofessional for them to be messing about, but typical of this garage. 4. Poor parking facilitys, quantity/sizing. 5. Quoted online for Diesel additive topup 20, only to be advised would be much more then that. Well update your system then. 6. Unprofessional, incompetent & complacent. From initial complaint, they did nothing for 2wks, then management advised valet/wash was done by an agency, they forwarded details to Valet agency, who obviously denied, then Garage denied responsibility. You would have to be gullible/naive to expect an idiot who can't wash a car without damaging is going to admit to the damage they did, even though the mot garage pre valet video shows no marks before valeter washed it. Would never use this or recommend this garage to anyone, can't believe they supply new cars considering how blatantly reckless and very very careless they were with mine. They just made up excuses to imply the marks caused by their staff was like that way before, which it certainly wasn't, as new to me and cleaned/polished days before. This garage doesn't deserve main dealer status, or to be an mot station. Why be pedantic with Car Healthcheck videos of perishable items such as tyres when you damage the item of high value, ie the car. Total idiots despite apparently nice paperwork, website & indoor showroom. Did wonder why this main dealer offered cut price servicing, they obviously need an incentive for people to go there. Go elsewhere, no wonder Peugeots depreciate so rapidly with a Garage network like this it is no surprise. Used Jordans, Jct690 & Trenton previously in Hull with no issues, owned several performance Peugeots, and in the 26 years I've been driving none of them were damaged by a garage before until now. Pentagon Peugeot Scunthorpe is the worst garage experience I've ever had, you are better off at any indendent garage you trust or national mot garage such as Halfords National Tyres.