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Heather: I'm sorry to hear of your experience, and would like to make sure the remainder of your change is returned to you. As a locally-owned business, my staff and I strive to offer world-class customer service. However, sometimes simple human mistakes are made. Could you please give me a call at your earliest convenience at 727-592-5400 option 6? Many thanks in advance for allowing me to correct the issue and learn more about your experience. Best wishes, Christian Stück, owner and neighbor
1633825672
3
I give 3 not only because I wonder if my package will make it to its destination but because I left there questioning the relevance of the American education. My order totaled $5.54, I gave this young man $10.55. I should have known immediately by the look on his face that I had tweeted his melon. After a minute of him glitching in the matrix I said to him, my change equals $5.01. He then proceeded to give me $4.46. Of course I looked at him with my confused as hell look as he tried to blame the computer. Nevertheless, I donated $0.55 to UPS today. I only wish that donation went directly to our educational system.
Kassey, thank you for taking the time to share your experience here at the store. Happy Holidays and we look forward to seeing you again soon. Alan, Christian and our entire Team.
1576950555
5
Such kind, helpful staff. Went out of their way to repackage my shipment so it was more protected, even when it was busy for the holidays. Remarkable!
In general, if a visitor or customer engages in offensive, abusive, or disruptive behavior towards other customers or store employees, we ask them to leave. This type of behavior is unacceptable and is not tolerated.
1592525086
2
After using this store for copies and shipping since my college closed, I was asked today by the owner to not come back. I was extremely confused. I had been using this store for months and had spent quite a bit of money on shipping and copies. I was very confused by this; I had used this store several times and had never felt I'd done anything to warrant this. I asked the owner why? He stated he wasn't there at the time, but after my last visit it would be best if I didn't return. Once again, I was very confused: I asked was it something I said? Did I do something wrong? Was is political? He refused to give me any information, just that some of the employees felt uncomfortable after the last time I was there. I reassured him that the last time I was there I had just sent some Amazon book rentals back to Amazon, as I had done 4 other times. I could not think of anything that happened that should have warranted this. Once again, I apologized if anyone was led to feel uncomfortable and agreed to not return but implored for any more information he could give me. He refused to provide me with any other information. He did take the package I had and told me he would ship that out, but said it was just best if I didn't return. This was cool of him, but he wouldn't give me any other information or detail any reasons. I am a super leftist anarchist and suspect it could be political. Which is fine if it is, but I just dont understand why he wouldnt just say this or tell me anything. His dogs are cool. They always seemed nice. I dont know... I guess I got go to Fedex now.
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