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BMW of Las Vegas
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BMW of Las Vegas reviews
Information about BMW of Las Vegas
4,76
100 reviews
The opinions come from external websites
Last update: 11.06.2022
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See example1652409670
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURteEpXRTRBRRAB!2m1!1s0x0:0x86fe94b67520b61c!3m1!1s2@1:CIHM0ogKEICAgIDmxJWE4AE%7CCgsIxor3kwYQ2NLpSQ%7C?hl=en-US
Justin Egertson
google
https://www.google.com/maps/place/?q=place_id:ChIJuTHlTNzAyIARHLYgdbaU_oY
Hi Justin, your comments keep us motivated and working hard for all our guests! Drive safe, and we'll see you on the road.
1642695079
1
Traded in and purchased a new BMW here. Easy transaction, very helpful staff, everyone was a pleasure to work with! Edit 3/14/22 : still waiting on payment from BMW of Las Vegas for this transaction Edit 5/12/22 : still waiting on payment from BMW of Las Vegas for this transaction
1653605816
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQyeDVXNVhBEAE!2m1!1s0x0:0x86fe94b67520b61c!3m1!1s2@1:CIHM0ogKEICAgID2x5W5XA%7CCgwIuIvAlAYQ6ILE1gE%7C?hl=en-US
Del Cabon
google
https://www.google.com/maps/place/?q=place_id:ChIJuTHlTNzAyIARHLYgdbaU_oY
Hi, thank you for taking the time to share your feedback with us. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (702) 570-0279 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.
1653696071
3
I keep going in here expecting a different result. So happy I bought my bmw in Henderson. I saw a used one we wanted, went in, walked the entire length of the showroom and hung out at the managers desk for a minute. No hello, no interest in engaging. Just lots of employees talking to each other. 1 guy lifts his head and tells us " ill help", like a chore. The very last time I was here I had an appt, as I rolled up on time the salesperson told us through our window that he had a sale and waved us on. I drove to Henderson BMW, met a fantastic salesperson and purchased there.
1653507106
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQybV9IWE1REAE!2m1!1s0x0:0x86fe94b67520b61c!3m1!1s2@1:CIHM0ogKEICAgID2m_HXMQ%7CCgwIooi6lAYQgNPsqwM%7C?hl=en-US
Abhishek Kumar
google
https://www.google.com/maps/place/?q=place_id:ChIJuTHlTNzAyIARHLYgdbaU_oY
Hi Abhishek, your satisfaction is our top priority. If you ever need help, just give us a call. Happy motoring!
1653584059
5
Very good service. My car had alignment and rotor issues. My service rep Joe and the head foreman Benny were super helpful and took personal interest in fixing the issues. Satisfied with my experience! :)
1652794615
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQyMFlHUUtBEAE!2m1!1s0x0:0x86fe94b67520b61c!3m1!1s2@1:CIHM0ogKEICAgID20YGQKA%7CCgwI98mOlAYQqNbNpwE%7C?hl=en-US
Mahyar Rabbani
google
https://www.google.com/maps/place/?q=place_id:ChIJuTHlTNzAyIARHLYgdbaU_oY
Hi Mahyar, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
1652899989
5
Great service and greating Special Thanks for Giuseppe Carcione (Assistant Service Manager
1654100145
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNxa2VQUWhBRRAB!2m1!1s0x0:0x86fe94b67520b61c!3m1!1s2@1:CIHM0ogKEICAgICqkePQhAE%7CCgwIsaHelAYQ6I-poAM%7C?hl=en-US
Jo Ann Franks
google
https://www.google.com/maps/place/?q=place_id:ChIJuTHlTNzAyIARHLYgdbaU_oY
Jo, thank you for your kind review; we are happy to pass along your comments to Steve here at BMW of Las Vegas! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
1623316372
2
Updated again! So the first service experience wasnt the exception. Here again for service (oil change and replacing one filter) and its been over 2 hours now. They called me to schedule the service and I explained that I wanted the first appointment as my first experience wasnt great. She scheduled me for 7 amremember they called me. The very next day Taylor calls saying I requested a call back to schedule service. I explained that I already had an appointment and didnt request a call back. He stated that I did not have an appointment. After some haggling he confirmed that I would have the original appointment the prior woman told me I had. How can a dealership be this bad? Clearly they need a new service manager or someone who knows how to run a service department. Hell even Walmart auto can get you in and out quicker! This must be why they include this service with your purchase! Updated: (my prior review was about their Sales department and Steveaccidentally deleted that one) My first service experience was not great. They appear to way overbook appointments. Over a 2 hour wait for a simple oil change and adding air to my tires is not what I expect. Mazda service department is horrible but at least you dont wait forever. I didnt think Mazda could be outdone until BMW said hold my beer! I will say Taylor in service was great but thats the only positive I can add. May be worth paying for service somewhere else. Also, the older gentleman with gray hair at the service station outside was quite rude (sorry didnt get his name)