Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
Control your image
It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Loyal customers
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
Building trust
79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
Product reviews
Collect positive product reviews from customers for your e-commerce brand's online store and increase sales and SEO
Zero effort at communicating with me my order was ready. Impatient staff cant take anytime to resolve my issue. My order was left outside and was picked up by someone, who surprisingly enough wasnt me! And they think Im lying about that. Great customer service. Now Im out $$$ and my time. To say the very least they have caused a severe inconvenience to my work and I will never for any reason use this business again.
JANA was very pleasant to work with, very understanding and a real asset for the Company, Avalon Printing & Graphics. Highly recommend them for all your printing & Graphics you need. Roy, Secretary of Northern California Auto Racing, Inc.
Have used your services for around 20 years. First for The Real McCoy newsletter that I edited from 2002 to 2014. Then for my Van Nuys High Reunion newsletter from 2008 to the present. Also for my annual Christmas Letter. You folks do great work!
I was making invitations for the graduates of 2022, and out of the 19 graduates, they messed up 5 of our orders. They had switched the backside of some cards with the backside of others. They also never printed one of our cards even though they had sent me the invoice for that very card. We had to go back twice, one to get the cards without the error, and another time to retrieve the order they never filled. Some of my classmates were very disappointed in the delay due to the mistakes. In addition, I had thought the cards would be more sturdy and durable, but they were flimsy and easily bent. Another thing I was not very satisfied with was the actual process of ordering the cards were complicted especially buying with the school organization, so I do wish for an easier way of payment. However, I do have to say that customer service was very good, and they were quick to reply. Though they made errors, they quickly fixed it, and the second time, the cards were good. In addition, I appreciate how it was very easy to apply the pdf file, and the making of the card was quite convenient. Though there were many errors, it worked out in the end. However, I will not be using this company again.
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