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W R Davies Motors
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W R Davies Motors reviews
Information about W R Davies Motors
4,60
151 reviews
The opinions come from external websites
Last update: 11.06.2022
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See example1646296894
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNXbGNLeE13EAE!2m1!1s0x0:0x6c2522f466ee33fa!3m1!1s2@1:CIHM0ogKEICAgICWlcKxMw%7CCgwIvv6BkQYQkI_htwE%7C?hl=en-US
Mark Parker
google
https://www.google.com/maps/place/?q=place_id:ChIJq7uD5_YeZUgR-jPuZvQiJWw
We are disappointed to learn of your experience here at W R Davies Ford Llandudno Junction. We appreciate all feedback which offers us the opportunity to improve. Should you wish to discuss this matter further, please contact us at [email protected] W R Davies Ford Llandudno Junction
1646643031
1
Very poor customer service, multiple basic things incorrect with the car and paperwork. Even the agreed price to exchange was incorrect, nearly a month after the sale to resolve issues and still not complete.
1626180643
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURxMmVTeW93RRAB!2m1!1s0x0:0xbe9bc61f7d54e1f2!3m1!1s2@1:CIHM0ogKEICAgIDq2eSyowE%7CCgwIo5i2hwYQ6IWYjgI%7C?hl=en-US
david mchugh
google
https://www.google.com/maps/place/?q=place_id:ChIJFeNpT_ceZUgR8uFUfR_Gm74
Hi David, We are always striving to improve our customer service, if you could email [email protected] with a short summary of your experience, we will get our care team to investigate so that we can improve and look into your recent visit. Thanks, W R Davies Social Team
1626255496
2
Questionable at this time
1627135879
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNhalBEVTJ3RRAB!2m1!1s0x0:0x6c2522f466ee33fa!3m1!1s2@1:CIHM0ogKEICAgICajPDU2wE%7CCgwIh7_whwYQ4OnxzQM%7C?hl=en-US
sera williams
google
https://www.google.com/maps/place/?q=place_id:ChIJq7uD5_YeZUgR-jPuZvQiJWw
Thank you Sera for the 5 star review. We look forward to your next visit! Take care!
1627285042
5
Couldn't have asked for better service of Gareth Crabtree, felt no pressure and he just wanted to help us which he did and found us the perfect car well within our budget. Highly recommend.
1596639038
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQ4djZIcW5BRRAB!2m1!1s0x0:0xbe9bc61f7d54e1f2!3m1!1s2@1:CIHM0ogKEICAgID8v6HqnAE%7CCgwIvo6r-QUQ0PPhkQM%7C?hl=en-US
gary o'neill
google
https://www.google.com/maps/place/?q=place_id:ChIJFeNpT_ceZUgR8uFUfR_Gm74
4
Nice friendly staff
1653576359
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQyLV9mWVBREAE!2m1!1s0x0:0xbe9bc61f7d54e1f2!3m1!1s2@1:CIHM0ogKEICAgID2-_fYPQ%7CCgsIp6W-lAYQyJf2Cw%7C?hl=en-US
Tom Marshall
google
https://www.google.com/maps/place/?q=place_id:ChIJFeNpT_ceZUgR8uFUfR_Gm74
Hi Tom, Were very sorry to hear that you didnt feel the service you received from W R Davies was to the standard we strive to achieve. Should you wish to discuss this matter further with a member of the W R Davies senior leadership team, please contact us at [email protected]. W R Davies Dacia Llandudno Junction
1653656769
1
Last year we purchased a new Duster from WR Davies. We wanted the 4x4 version, not many available and as such chose a vehicle that we were told was already available, it was just waiting to be shipped (approx. 4 weeks) , we accepted a vehicle colour that was not our first choice as we were told we would have to wait approx. 10 weeks for an alternative colour. The time frame for delivery increased to 6 weeks on order, the vehicle was finally delivered on week 15. The time frame for vehicle delivery passed, initially WR Davies was proactive in keeping us informed, however, as time passed this stopped and we had to chase them. Whilst we were still waiting for delivery of our vehicle, Dacia released the new model of the Duster, and as such, immediately devalued the car that we had not yet received. For the delay and poor communication, we were offered 2 years free servicing as a gesture of good will. When we collected the car we enquired how we would redeem the free service plan and were informed the manager would be in touch with us to confirm how. We received no communication from the manager, when we followed up we were informed that he would only allow us to have the free servicing if we left him a favourable review. This is my honest review of the service and my customer journey with WR Davies and as such I will guess that I will not be getting the 2 years free servicing as promised!