Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
Control your image
It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Loyal customers
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
Building trust
79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
Product reviews
Collect positive product reviews from customers for your e-commerce brand's online store and increase sales and SEO
Everything started out great. Found the truck I wanted, everything was running smoothly. I traded in a car and drove off in my new truck. Fast forward a week later and things spiraled out of control. I get a call from my bank with my old vehicle, that I traded in, that my payment was due and I'm late. Called the bank and found out my car was never paid off from the dealer. Call the dealer and they tell me it's because they have a new contract I need to sign or the deal is not official. So the contract I already signed was voided, I was driving the new truck, and they had already sold my old vehicle. After days going back and forth the salesman met me at my workplace to sign the new contract. Everything is good. Wrong. I look at the contract again and verify my payment is due in a week. I figured with the new contract, they would move my payment as well. Call the dealership to find out all the payment details, and they have no idea what credit union my car is financed with. Finally after speaking to multiple people, Carlos from used cars finance department was able to track down my loan. I then find out they still have not paid off my old vehicle and it is coming up on 30 days late. Was assured by the dealership that they have already submitted payment. I am now in limbo waiting to hear back from this dealership. In the middle of all of this, I was asked over 3 times what credit union my old vehicle was with. They had already sold my vehicle I traded in and still do not know for sure what credit union it was financed with. This whole purchase has been an absolute nightmare. The only one that has been pleasant to deal with was Carlos from used car finance. Other than him, everyone else has been a nightmare. I HIGHLY encourage you to think twice before buying from them. Horrible communication and back and forth endlessly
Hi, we're happy you found our staff to be so supportive during your experience here at Bomnin Chevrolet West Kendall. We are always more than happy to assist you if anything else comes up. Take care!
1647854187
5
Gus was the best sales rep!!!! Hands down! I bought a 2002 Jeep Wrangler and it was an easy process. Service was great and financing was a breeze. Buying a car can be stressful, but not with Gus! He even stayed after hours just to help me out. Talk about customer service! 10/10. Definitely deserves a day off!
Lured me in with a cheap advertisement and then would not sell me the car at that price. Stay away! Find a more honest dealer. The ole bait and switch.
mdi-close
We use cookies to provide the best possible service.