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So when a tenant punches holes in the doors rip screens off the door frame and refuses to pay for damages . Refuses to pay rent . We are the bad guys for doing our Job . I don't care who you rent from legal action with needs to be taken to protect the property owner from loss of rent and further damage to their home. and further more your not even a client of ours and how can you even give us a review . your not to abuse the google review system attack someone's company when your not even a client . That's fraud and Liable .
1643154574
1
New concept is one of those companies that actually bullies its tenants into doing what they want. They are one of the least professional property management companies in Tucson. I don't rent through them personally, but Ive seen the damage they can do to families and homes. They will find a way to take any money from you, from insane and made up late fees, to forcing you to pay for home repairs that THEY should be taking care of. Even the handyman is not a fan of what this company does.. Ive been told that even the homeowners don't like how New Concept handles their properties. If and when New Concept has an issue with you, they're more likely to tell you to lawyer up than they are likely to act professionally and with courtesy. Plus, if a company like New Concept can threaten you with the notion that you'll never be able to rent anywhere in Tucson again, what else are they capable of?
Terris, the lease that you signed stated your late fees, and you can always pay thru your portal on time or drop off a check or money order. The due date still remains the same when due. I removed the late fee, but I would appreciate you removing this review due to not our neglect of the payment being presented on time, as per your lease agreement.
1652807017
1
I was charged a $100 dollar late fee for 1 day and the 1st of the month was a sunday. Monday the 2nd i get a text saying I need to pay in full by 3pm or i will get a 5 day notice. I have called every number i have to fix this insanely high late fee given it was a sunday and banks as well as there company is closed. The 2nd issue we have is we moved in and then after two months of living there got notices that the house needed multiple FULL days of work that we werent alerted to and had to take multiple full days off of work to stay home. We were never notified before moving in the house needed all this work . We asked for some type of compensation and havent heard back from the company regarding that since march.
We worked with Doug on a Property that was already gone and Fred on the property we ended up getting both great experiences! Both very personable and worked with us making sure we had all the documentation and things needed to get us into the home our growing family needed!
Thank you Patrick for your kind words always a pleasure working for you and making your investment a success.
1590170419
5
The most responsive, detail-orientied and professional professional management company! Highly recommend Ernie and Susie, they have helped us solve so many problems and made our life easier. When we bought our plex, the inherited tenants had a lot of issues including not paying rents, rents were too low etc. They were able to pinpoint the problems and tackled them one by one very smoothly. They have put in a lot more work than I could imagine, really appreciate their help!
Bethannie after searching my system your name never came up so your not a client of ours. So How can you give me a bad review when you are not even a client and you have never talked to me the owner in regards to any concerns you may have about our service and what we could do to make things right. Please do the right thing and give me a call My name is Dino Koch and I am the owner broker of NEW CONCEPT and I am available any time and my cell is 520-551-7247. Warmest Regards Dino J Koch Owner Broker NEW CONCEPT.
1590170317
1
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